Cognizant is hiring Service Desk Engineers with 0–2 years of experience. Locations: Bengaluru, Chennai, Coimbatore. Hybrid role with focus on customer interaction and ticketing systems. Apply today!
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Company: Cognizant Technology Solutions
Role: Service Desk Engineer
Experience Required: 0 to 2 Years
Job Type: Hybrid
Location: Bengaluru, Chennai, Coimbatore
Posted: 4 Days Ago
Job Highlights
- Spoken English Communication
- Basic Computer Knowledge
- Customer Interaction
- Excel Fundamentals
- Ticketing System Knowledge
Job Description
Cognizant, a global IT leader, is hiring Service Desk Engineers with 0–2 years of experience. This is an exciting opportunity for freshers or early-career professionals looking to grow in IT support.
Responsibilities
- Perform support tasks as per SOPs and business guidelines.
- Ensure compliance with customer communication and security standards.
- Meet productivity goals for the support engagement.
- Contribute to service improvement initiatives (CSI).
- Mentor and assist new hires.
- Handle routine issues independently and escalate as needed.
Required Skills
- Good spoken English
- Basic computer operations
- Customer service mindset
- Familiarity with Excel and ticketing systems
- Willingness to work in a hybrid environment
Why Join Cognizant?
- Reputed IT services company
- Great learning environment
- Career growth opportunities
- Hybrid work flexibility
- Strong support culture
How to Apply
Send your updated resume with the below details to:
📧 sathish.kumarmr@cognizant.com
Mandatory Details:
- Full Name (as per PAN):
- Contact Number & Email:
- Current Location & Preferred Location:
- Total & Relevant Experience:
- Current Company:
- Notice Period (Negotiable?):
- Current CTC / Expected CTC:
- Last Working Day (if serving notice):
- Highest Qualification:
- Available for Weekday Interview? Yes/No
💡 Pro Tip: Prepare well with basics of service desk operations and customer communication etiquette to ace the interview.
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