Cognizant Walk-in Drive for Freshers 2024 – Hyderabad for Course of Government- More energizing- Non Voice Course of Function. Candidates can undergo the small print and apply utilizing the hyperlink supplied on the backside of the Put up.
Job Description
Course of Government- More energizing- Non Voice Course of
Roles and Obligations
- Sturdy communication abilities (each written and verbal)
- Potential to work together successfully and clearly with all clients
- Proficient in documentation
- Glorious comprehension abilities to grasp and articulate buyer points
- Able to sustaining focus and resolving buyer points effectively
- Expert in composing grammatically appropriate, concise, and exact written responses
- Works successfully each independently and inside a workforce
- Proficient in utilizing desktop laptop programs
- Familiarity with Home windows, Microsoft Workplace, and Web searching
- Distinctive typing abilities
- Excellent customer support skills, with a give attention to resolving points promptly
- Takes possession of difficult buyer issues, escalating when needed
- Versatile with working hours, together with weekends, holidays, and occasions
- Willingness to work extra time as wanted
- Approaches issues with logical and rational pondering
- Motion-oriented and self-disciplined
- Organized and detail-oriented
- Resolves advanced technical queries
- Acts as an escalation channel for resolving B2B queries
- Detects and tracks utility defects and inconsistencies
- Drives steady enchancment by figuring out root causes and eliminating defects
Shifts: Rotational/Versatile to work evening shifts (24/7)
Work Location: Hyderabad – everlasting office-based function
Function: Non-Voice – Different
Business Kind: BPO / Name Centre
Division: Buyer Success, Service & Operations
Employment Kind: Full Time, Everlasting
Function Class: Non-Voice
Training UG: Any Graduate
About Cognizant
Cognizant is a world chief in know-how providers and consulting, offering progressive options to assist companies navigate the digital period. With a robust give attention to digital transformation, Cognizant empowers organizations to adapt, develop, and thrive in a quickly altering panorama. Leveraging cutting-edge applied sciences like synthetic intelligence, cloud computing, and knowledge analytics, Cognizant delivers impactful options that drive effectivity, productiveness, and buyer satisfaction. The corporate’s dedication to excellence, coupled with its various expertise pool and deep trade experience, makes Cognizant a trusted companion for enterprises searching for to realize strategic enterprise targets in right this moment’s dynamic market.