Customer Care Representative (Remote) – Join ClearDesk | Full-Time Work From Home Job

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Are you ready to work from the comfort of your home while building a rewarding career? ClearDesk is hiring talented professionals for the role of Customer Care Representative (Remote). If you’re passionate about helping people and thrive in a fast-paced environment, this job is for you!

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🏢 About ClearDesk

ClearDesk, LLC is a leading outsourcing partner helping companies hire and manage skilled remote talent from around the world. We’re dedicated to creating successful remote teams that deliver real impact. Our mission is to empower businesses and employees alike — because when one wins, we all win.

💼 Job Overview

Job Title: Customer Care Representative
Company: ClearDesk, LLC
Job Type: Full-Time
Work Location: 100% Remote (Permanent Work from Home)
Date Posted: May 12, 2025
Industry: Customer Service / Healthcare Support
Compensation: Competitive Salary + Bonuses
Deadline to Apply: Open until filled

📋 Job Responsibilities

As a Customer Care Representative at ClearDesk, your primary role will be to ensure excellent customer support through effective communication and scheduling. Key tasks include:

• Scheduling and confirming patient appointments
• Managing caregiver communications
• Resolving patient inquiries and adjusting schedules in real-time
• Maintaining accurate documentation of all interactions
• Supporting healthcare teams through seamless coordination

✅ Candidate Requirements

• College degree (preferably in accounting or finance)
• Fluent in English (written and verbal)
• Comfortable handling calls and using time-tracking tools (e.g., Hubstaff)
• Prior experience in scheduling and calendar coordination
• Familiarity with healthcare, MCOs, or software like Wellsky is a plus
• Tech-savvy: must know Microsoft Office, Google Workspace, and scheduling tools

Clearances Required:

• NBI or Police Clearance
• Proof of previous employment separation

💻 Hardware Requirements

• HD Webcam (720p+)
• Noise-canceling headset
• Minimum 25 Mbps internet connection (with backup)
• Laptop with Intel Core i5/8GB RAM or equivalent
• Backup laptop, internet, and power supply required

🎁 Perks & Benefits

• Permanent remote setup
• Prepaid HMO
• Paid training
• Performance-based bonuses and incentives
• Work with global clients and industry experts

📢 Why Join ClearDesk?

ClearDesk is more than just a workplace. We offer career development, a supportive team culture, and a chance to be part of something big — helping caregivers and patients across the world. Join us in building a future-ready workforce from home.

📨 How to Apply

Interested in applying? Click the “I’m Interested” button or share this opportunity with someone who would be a great fit. Start your remote career journey with ClearDesk today!

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