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Tech Mahindra, a global leader in digital transformation and business process services, is hiring Customer Service Executives for its International BPO process in Electronic City Phase 2, Bengaluru. This role is suitable for candidates with 0–5 years of experience and strong communication skills.
With 50 openings, competitive salary, cab facilities, and incentives, this is a great opportunity for candidates looking to build a career in international customer support.
🔍 Job Overview
- Job Title: Customer Service Executive
- Company: Tech Mahindra
- Industry: BPM / BPO
- Location: Electronic City Phase 2, Bengaluru
- Employment Type: Full Time, Permanent
- Experience Required: 0 – 5 Years
- Salary: ₹3 – 4.75 LPA
- Openings: 50
- Posted: 1 Day Ago
- Notice Period: Immediate Joiners Preferred
🏢 About Tech Mahindra
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. With a strong global presence, the company offers excellent career growth, learning opportunities, and a professional work environment for customer service professionals.
📝 Job Description
As a Customer Service Executive, you will handle international customer interactions, address queries, resolve complaints, and guide customers on product or service usage. The role focuses on delivering a positive, personalized customer experience while maintaining accurate records of all interactions.
📌 Key Responsibilities
- Respond to customer queries via voice support
- Resolve customer complaints with empathy and efficiency
- Explain product features and guide customers through processes
- Assist customers in effective usage of products or services
- Escalate complex issues to higher-level support when required
- Maintain accurate records of customer interactions and resolutions
- Ensure high customer satisfaction and retention
🎯 Preferred Candidate Profile
- Experience in International BPO / Customer Support (preferred)
- Excellent verbal communication skills
- Strong problem-solving and listening skills
- Customer-focused mindset
- Willingness to work in a fast-paced support environment
- Immediate joiners are highly preferred
🎓 Education Requirement
- Graduation not mandatory
- Candidates with relevant BPO experience can apply
🎁 Perks & Benefits
- 🚕 Both-way cab facility
- 💰 Attractive incentives
- 📈 Competitive career growth
- 🌍 Exposure to international customers
- 🏢 Professional work environment
🚀 Why Apply for This Job?
- High-demand International BPO role
- Multiple openings – higher selection chances
- Immediate joining opportunity
- Work with a reputed MNC
- Stable income with incentives and benefits
If Interested send your cv on Hema.chamoli@techmahindra.com
