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Startek (Aegis Customer Support Services Pvt. Ltd.) is conducting a MEGA Walk-In Drive for Customer Service Representatives in Bengaluru (ITPL). This is a great opportunity for freshers and experienced candidates looking to build a career in the International Voice / Background Verification process.
🔍 Job Overview
- Role: Customer Service Representative (International Voice / BGV)
- Industry: BPM / BPO
- Employment Type: Full Time, Permanent
- Experience: 0 – 4 Years
- Openings: 80
- CTC: ₹2.5 – ₹4.5 LPA
- Work Location: ITPL, Whitefield, Bengaluru
- Shifts: Rotational shifts with rotational weekly offs (5 days working)
🗓 Walk-In Details
- Interview Dates: 23 February – 27 February 2026
- Interview Time: 12:30 PM – 5:30 PM
- Interview Venue:
Startek ITPL, ITPL Tech Park,
6th Floor, Explorer Building,
Pattandur Agrahara, Whitefield,
Bengaluru – 560066
- HR Contact: Alisha A
📞 8826179338
📧 alisha.alexander@startek.com
🎯 Job Responsibilities
- Handle customer calls professionally and provide accurate information
- Resolve customer queries and complaints within defined timelines
- Maintain a positive and empathetic approach toward customers
- Document customer interactions accurately in the system
- Follow communication scripts, process guidelines, and compliance standards
- Meet quality, productivity, and customer satisfaction targets
- Escalate complex issues to the appropriate team when required
✅ Eligibility Criteria
- Minimum Qualification: 10+2 (No backlogs)
- Graduation: Not required
- Freshers: Welcome to apply
- Experience: International Voice / Background Verification experience is an added advantage
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills
- Attention to detail
🧪 Interview Process
- HR Screening
- Operations Round
- Salary Discussion
🎁 Benefits & Perks
- Quarterly performance bonus
- Free two-way cab transportation (24/7)
- Stable career growth in a global CX organization
⚠️ Important Note
Startek follows a transparent and merit-based hiring process.
❌ No fees are charged at any stage of recruitment.
Always attend interviews through official communication channels only.
