Customer Success Manager at Fireflies.ai | Remote B2B SaaS Job for Indians in 2025

🔥 Remote Job Alert: Be part of Fireflies.ai as a Customer Success Manager | Work from Wherever in India

In the event you’re obsessed with AI, SaaS, and buyer relationships — Fireflies.ai is hiring! Fireflies is a world chief in voice AI, automating assembly notes and making conversations searchable. It integrates with platforms like Zoom and Google Meet and is trusted by over 20 million customers and 300,000+ corporations worldwide.

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The corporate is now wanting for a Customer Success Manager (Remote) from India (Bangalore, Pune, Chennai most well-liked) to hitch their globally distributed group.

✅ Concerning the Position – Customer Success Manager (Full-Time, Remote)

On this function, you’ll be the bridge between Fireflies.ai and its prospects — making certain satisfaction, fixing issues, and guiding product adoption. You’ll work intently with new and current purchasers to drive function adoption, buyer retention, and enlargement of enterprise accounts.

🔧 Key Duties:

• Onboarding & Coaching: Help new customers, run coaching classes, and ship webinars
• Relationship Administration: Keep and develop buyer accounts
• Function Adoption: Promote AI apps, integrations & workflows
• Customer Assist & Well being Checks: Monitor low utilization and forestall churn
• Suggestions Assortment: Generate testimonials, G2 opinions, and product insights
• Renewals & Upselling: Establish cross-selling alternatives
• Reporting: Share insights and utilization studies with inside groups

🎓 {Qualifications} Wanted:

• Bachelor’s diploma (Enterprise/Advertising/CS most well-liked)
• Expertise in Customer Success, particularly in B2B SaaS
• Sturdy communication & interpersonal expertise
• Familiarity with CRM instruments
• Skill to work in the PST time zone to assist North American purchasers

💼 Why Be part of Fireflies.ai?

• 🌍 Totally distant function (work from anyplace)
• 💸 Aggressive wage and perks
• ⏰ Versatile hours to match your life-style
• 🌈 Inclusive & LGBTQ+ pleasant tradition
• 🧳 Annual worldwide group offsites
• 🔌 Tech reimbursements + “no boss” tradition
• 🚀 Progress-focused, fast-moving AI startup

📍 Most well-liked Places (India):

• Bengaluru
• Pune
• Chennai
  (However open to all distant candidates throughout India)

🔗 How you can Apply:

Apply now on the official Fireflies.ai careers web page or verify LinkedIn for the newest opening. Be sure to focus on your buyer expertise, SaaS information, and distant work readiness.

📢 Bonus Tip:

Need extra work-from-home job updates like this? Observe us or bookmark this weblog for weekly distant job alerts in India for 2025.

• 🚀 Accenture – Off-campus Drive 2026
• Accenture Hiring Health Operations New Associate in Chennai | Life Sciences & Healthcare Jobs | Freshers Apply
• Accenture Hiring Business Advisory Associate in Chennai | Banking Services Jobs | BBA, BCom & MBA Apply
• Accenture Hiring Banking Operations Associate in Chennai | Commercial Banking Jobs | MBA & MCom Apply
• Accenture Hiring Customer Service New Associate – Healthcare Management | Bengaluru | Freshers Apply

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