Customer Support Associate – Freshers | Walk-in Interview at Firstsource, Chennai

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Are you a recent graduate looking to start your career in the customer support field? Firstsource is hiring Customer Support Associates (CSA) for its International Non-Voice Healthcare Process in Chennai! If you have excellent communication, listening, and typing skills, this is a great opportunity to join a reputed BPO and gain hands-on experience.

Job Title

Customer Support Associate – International Non-Voice (Healthcare)

🏢 Company

Firstsource Solution Limited – ITES / BPO
⭐ 3.65/5 Reviews

📍 Location

ETA Techno Park, Block 4, 5th Floor,
33 OMR, Navalur, Chennai – 603103
(Landmark: Near Vivira Mall)

📞 Contact: Abhilash – 8754145298

📅 Walk-in Dates & Time

8th – 17th September (Monday to Friday)
⏰ 10:30 AM – 2:00 PM

🎯 Who Can Apply?

✔ UG graduates from Arts and Science streams (2020 – 2024 batch)
✔ No arrears – freshers only
✔ Excellent communication and typing skills in English
✔ Flexible to work night shifts or any rotational timing
✔ Immediate joiners preferred
❌ B.E/B.Tech/MBA/Postgraduate candidates are not eligible

💼 Job Responsibilities

✔ Handle customer queries in the healthcare domain through chat or email
✔ Provide empathetic, accurate, and efficient support
✔ Follow process guidelines and service levels
✔ Maintain documentation for all customer interactions
✔ Work closely with team members to meet performance targets

📚 Education & Experience

✔ Any Arts or Science graduate from 2020 to 2024 (without arrears)
✔ Freshers only – no prior experience required
✔ Good typing and listening skills
✔ Strong grammar, sentence construction, and pronunciation in English
✔ Flexible for night shifts and rotational schedules

💰 Salary & Benefits

✅ ₹1.25 – 2.25 LPA CTC
✅ Free one-way cab drop within 30 km radius
✅ Structured training and mentorship
✅ Work Monday to Friday with rotational shifts
✅ Career growth opportunities in healthcare support

🔑 Key Skills

✔ Strong communication in English
✔ Good listening and problem-solving ability
✔ Typing proficiency and basic computer navigation
✔ Team-oriented mindset and willingness to learn
✔ Adaptability to shift schedules

🌟 Why Join Firstsource?

  • Gain experience in international healthcare support
  • Work with a leading BPO company with transparent hiring processes
  • Learn customer service skills with structured training
  • Benefit from cab facilities and flexible schedules
  • Start your career on the right track as a fresher

📌 How to Apply

  1. Walk-in between 8th – 17th September, 10:30 AM – 2:00 PM
  2. Carry the following documents:
    • Updated resume (mention “Abhilash – HR” on top)
    • Aadhar Card
    • PAN Card
    • Educational Certificates (1st to 6th marksheet, Provisional marksheet)
  3. Check your eligibility before attending the interview
  4. Stay in touch with Abhilash HR throughout the recruitment process

📧 Email: abhilash.cbb@firstsource.com
📞 Contact: 9994685103

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