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Hathway Cable & Datacom is hiring Customer Support Engineer – L2 for its Chennai location through a direct walk-in interview. This opportunity is open for freshers and experienced candidates (0–5 years) with strong knowledge of internet troubleshooting and networking concepts.
If you are looking for a technical support job in Chennai with a stable salary and growth in the Telecom / ISP industry, this is a great opportunity.
Company Details
- Company Name: Hathway Cable & Datacom Ltd
- Industry: Telecom / ISP
- Company Rating: ⭐ 3.3 / 5
- Job Location: Nungambakkam, Chennai
- Employment Type: Full Time, Permanent
Job Role Overview
- Job Title: Customer Support Engineer – L2
- Role Category: Back Office / Technical Support
- Department: Customer Success, Service & Operations
- Number of Openings: 8 Positions
Salary Details
- Monthly Salary: ₹18,000 – ₹26,000
- Annual CTC: ₹2 – 3.5 LPA
Salary depends on experience, skills, and interview performance.
Experience Required
- Experience: 0 – 5 Years
- Candidates with 2–3 years of technical support experience are preferred
- Experience in call center or chat support is an added advantage
Educational Qualification
- Any Graduate
- Diploma in Any Specialization
Skills & Technical Requirements
Technical Knowledge
- Strong understanding of internet connectivity and troubleshooting
- Hands-on experience with routers, switches, and firewalls
- Familiarity with network diagnostic tools such as:
- Ping
- Traceroute
- Network monitoring tools
Certifications (Preferred for Freshers)
- CompTIA Network+
- Cisco CCNA
- Other networking or technical support certifications
Roles & Responsibilities
- Diagnose and resolve complex internet connectivity issues
- Provide Level-2 technical support to customers
- Analyze network issues using diagnostic and monitoring tools
- Ensure timely resolution and customer satisfaction
- Follow company policies and technical procedures
Walk-In Interview Details
- Walk-In Dates: 26th December – 10th January
- Interview Time: 10:30 AM – 4:00 PM
Interview Venue:
Hathway Cable & Datacom Ltd
Good Shepherd Square, 5th Floor
No. 82, Kodambakkam High Road
Badrikari, Tirumurthy Nagar
Nungambakkam, Chennai – 600034
HR Contact Details
- Purushotham RV: 9000180322
- Prasanth V: 7358340040
Why Join Hathway?
- Reputed Telecom & ISP company
- Stable full-time role with fixed salary
- Good learning opportunity in networking & internet support
- Suitable for both freshers and experienced candidates
Final Note
Candidates interested in Customer Support Engineer / L2 Technical Support jobs in Chennai should attend the walk-in interview with an updated resume and relevant certificates.
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