Deel Is Hiring | Any Graduate Job | Customer Support Specialist Job | Work From Home
Job Abstract
Specialise in completely different account matters and grow to be an issue knowledgeable Speaking with clients by varied channels (contains, however not restricted to speak, e mail, telephone, hangouts and so forth). Utilizing a consultative and empathetic method in delivering buyer assist leading to constructive buyer expertise.
Job Description
- Job Kind: Work From Home
- Publish Identify: Customer Support Specialist
- Qualification: Any Graduate
- Expertise: 0-2 Years
- Wage: Rs.38000 Per Month
Job Obligations
- Effectively work by tickets through voice calls, reside chats, e mail and social media channels
- Take part in on-going product coaching and course of upskilling
- Regularly be taught the Deel platform, maintaining updated with product options and adjustments
- Determine, qualify and overcome buyer objections
- Offering suggestions on the effectivity of the customer support course of
- Processing orders, varieties, functions, and requests
- Handle and exceed a number of efficiency associated targets
- Preserving data of buyer interactions, transactions, feedback, and complaints
Job Necessities
- Capability to work throughout a number of platforms, offering buyer assist utilizing voice calls, reside chats, e mail and social media
- Demonstrated excessive potential in offering buyer satisfaction by empathy and drawback fixing
- Take part in on-going product coaching and course of upskilling
- Fluent in written and verbal English communication expertise
- Have beforehand embraced distant work, able to working independently and self-motivated
- Use initiative in figuring out developments and/or course of enhancements