Job Description
- Job Type: Work From Home
- Post Name: Credit & Collections Specialist
- Qualification: Bachelor’s Degree
- Experience: 0-3 Years
- Salary: Rs.35000 Per Month
Career Growth, Flexibility and Collaboration!
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!
The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
The Opportunity
An excellent opportunity to join the finance team of a high growth company, at an exciting phase in its journey. The finance team strives to provide world class support to the company and its growth through operational excellence focusing on solutions and efficiency.
As a Credit & Collections Specialist, you will be responsible for collecting cash, managing relationships with our customers and ultimately reducing DSO days and aged debt
The role sits within a collections team of three, reporting directly to the Finance Director, based out of our London office with the option of working remotely
The successful candidate will be driven and enthusiastic, have the ability to build strong relationships with both internal and external stakeholders, be able to work methodically with independence whilst also being a great team player
As a Credit & Collections Specialist you will:
- Build relationships with our customers to ensure invoices are paid by due date and collection targets are met
- Maintain a clean aged debtors ledger
- Allocate customer receipts, and reconcile customer accounts within Netsuite
- Respond timely and professionally to customer queries
- Share customer feedback to our billing team to ensure continuous process improvements
- Work closely with Sales and Customer Success teams
- Communicate results regularly to management
- Work as a successful team with other Collection Associates
Requirements
We’re looking for a Credit & Collections Specialist who can display the below skills & experience throughout our interview process:
Essential:
- Previous experience in a collections role
- Demonstrated ability to manage internal and external stakeholders
- Organised with good attention to detail
- Able to work independently and be proactive with solving problems
- Ability to manipulate data within google sheets / excel
- Ability to manage multiple projects and meet deadlines
- Experience in dealing with multiple currencies
- Clear and effective communicator, verbal and written
- A team player
- Ability to build great working relationships with all levels of the organisation
- Hard working and willing to take on new challenges
- Ability to look for efficiencies in all processes and drive change in a growing business
Desirable:
- Immediately available
- Experience with systems Netsuite, Salesforce & Tesorio
- Previous experience in a Tech company
About Entrust
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.
Internet