EQ is Hiring Freshers – Staff Engineer Server Operations | Chennai

EQ is a number one worldwide supplier of shareholder, pension, remediation and credit score know-how. With over 5,000 workers throughout UK, US, India and Poland, it helps 37 Million folks in 120 international locations. EQ’s function is to care for each buyer and simplify each transaction, delivered with much less of an affect on the atmosphere.

EQ’s imaginative and prescient is to be the main world share registrar, providing complementary companies to its shopper base.

EQ is an organization that has been constructed with sturdy values on the very core of our providing. Coping with a number of the most profitable firms and authorities businesses, excellence, integrity, professionalism, partnership, business and innovation are due to this fact on the coronary heart of all the things we do.

Function Abstract

EQ is searching for a Staff Engineer Server Operations to assist us deploy and handle our International infrastructure hosted in a number of information centre and cloud.

We’re trying to find an enthusiastic engineer prepared to affix our staff to assist us consider, implement, deploy and assist applied sciences that allow our customers to collaborate with UK & US prospects. The motivated candidate ought to have a agency understanding of IT system Infrastructure with good data and understanding of server infrastructure (Home windows & Linux), fileservers, safety fundamentals, community units similar to load balancers and Firewalls.

Obligations and Abilities Required

• Proactively keep supply of the 2nd line manufacturing assist for the respective divisions and the functions supplied as per the SLAs.
• Adhere to compliance in direction of high quality processes by Server Operations groups and third-occasion assist suppliers.
• Implement optimised options that lead to server infrastructure being dependable, scalable, safe, environment friendly, nicely-managed, recoverable, and documented. Adhering to greatest practices, audit, and compliance necessities.
• Present technical functionality to resolve incident, service request, downside, change and undertaking queues to make sure completion inside SLA or anticipated timescales, guaranteeing high quality of information recorded.
• Supply of standard efficiency / capability upgrades / upkeep / safety vulnerabilities and difficulty resolutions to remain aggressive available in the market and maximize buyer delight.
• Handle the set up of latest / rebuild present servers and configure {hardware} (Cloud, digital and bodily), companies, settings, and so forth.
• Progress ahead with automation strategies, utilizing infrastructure as code to handle the server property the place potential.
• Guarantee all asset info is maintained for accuracy inside remit of position.
• Instigate, orchestrate, and implement complicated adjustments to server & storage together with backup, and infrastructure, in step with change management processes.
• Carry out day by day system monitoring, verifying the integrity and availability of all {hardware}, server assets, programs and functions logs.
• Deploy, execute, measure, and monitor companies and instruments, for Incident Administration, Drawback Administration, Change Administration, Asset Administration, and so forth.
• Be out there to supply 24×7 assist as a part of an On-Name rota to resolve server associated (together with storage and backup as acceptable) technical incidents and issues; resolve incidents and issues whereas guaranteeing minimal to no downtime.
• Interact with key audit processes and ship motion outcomes inside timeframes.
• Expertise with integrating functions and offering assist associated to infrastructure.
• Improve and enhance present infrastructure via automation and reporting.
• Take handoff of issues from SME leads and work them independently to root trigger.
• Personal Root Trigger Evaluation and Drawback Administration for Infrastructure points.
• Create and keep system documentation for area applied sciences, together with set up, configuration, and acceptable troubleshooting steps.
• Enhance present processes via options to recurring issues and enhancements to present options or documentation.
• Have mindset to work in a tradition of steady enchancment and studying.

Attributes and Behaviour:

• Wonderful verbal and written communication expertise.
• Prepared to work in evening shift / US enterprise hours.
• Related and present certifications might be a bonus.
• Ought to have course of oriented method.
• Want to study and talent to implement the learnings swiftly.
• Ought to be a wonderful staff participant, extremely motivated and impressive.
• Capacity to handle work as per the targets agreed.
• Capacity to work in a digital and distant atmosphere.

We’re dedicated to equality of alternative for all workers and functions from people are inspired no matter age, incapacity, intercourse, gender reassignment, sexual orientation, being pregnant and maternity, race, faith or perception and marriage and civil partnerships. Please notice any supply of employment is topic to passable pre-employment screening checks.