About firm
Firstsource is a frontrunner in enterprise course of outsourcing, providing a broad portfolio of core enterprise and business-particular providers. The Firm€™s method places course of within the forefront, coupling deep course of information and insights with focused analytics and pragmatic reengineering to ship an built-in answer. Companies are seamlessly delivered utilizing the Rightshoring mannequin to fulfill a shopper€™s enterprise aims and value discount technique.
The demand for BPO continues to be pushed by the financial have to ship high quality, price environment friendly providers and the enterprise requirement to stay aggressive and modern. We deal with assembly the person wants of our purchasers and delivering measurable service enchancment and worth.
Job description
Job Description:
Firstsource is hiring Customer Service / Assortment Course of Specialists who’re able to make a constructive impression in a quick-paced, skilled atmosphere. This function is primarily based at our Bengaluru workplace and features a aggressive wage, advantages, and a handy cab facility.
Key Duties:
- Deal with inbound and outbound requires customer support and collections.
- Help clients with fee queries, account points, and help resolutions.
- Keep excessive requirements of customer support by offering immediate, environment friendly, and correct help..
Wage: 3.2 LPA to 4.5 LPA (with cab facility)
{Qualifications}:
- Prior expertise within the assortment course of is most well-liked however not required.
- Freshers or candidates with related expertise are inspired to use.
- Wonderful communication abilities and a buyer-first method.
- Potential to work below stress and meet deadlines.
Perks and Advantages:
- Cab facility supplied for shift timings.
- Australia shift timings with two weekly days off.
- Alternative to develop inside the Customer Success, Service, and Operations division.
Further Particulars:
- Stroll-in interviews: Candidates can stroll in with an up to date resume mentioning HR Lakshay.
- Contact E mail: Lakshay.Sulkhlen@firstsource.com
- Contact Element: 9148279758
For Stroll-In Interviews: (11AM TO 4PM)
- Location: Dragonfly, third Ground, Brigade Tech Gardens, Kundalahalli,
- Brookefields Inexperienced Avenue, Kundalahalli,
- ITPL Most important Rd, Section 2, Brookefield,
- Bengaluru, Karnataka 560037