Genpact Recruitment 2024 | Process Associate | Work From Home | Hiring Now!

About Genpact Firm

It Serve and remodel main enterprises, together with the Fortune International 500, with our deep enterprise and trade data, digital operations companies, and experience in knowledge, know-how, and AI. It’s a world skilled companies and options agency delivering outcomes that form the longer term.

Job Abstract

  • Job Sort: Work From Home
  • Submit Identify: Process Associate
  • Qualification: Any Graduate
  • Expertise: Freshers/Skilled
  • Wage: Rs.32000 Per Month

In regards to the job

Genpact (NYSE: G) is a worldwide skilled companies and options agency delivering outcomes that form the longer term. Our 125,000+ folks throughout 30+ international locations are pushed by our innate curiosity, entrepreneurial agility, and need to create lasting worth for shoppers. Powered by our objective – the relentless pursuit of a world that works higher for folks – we serve and remodel main enterprises, together with the Fortune International 500, with our deep enterprise and trade data, digital operations companies, and experience in knowledge, know-how, and AI.

Welcome to the relentless pursuit of higher.

Inviting purposes for the position of Process Associate/Developer/Administration Trainee!

Job Obligations

  • Carry out troubleshooting to repair the client points by way of Name, Chat and E-mail
  • Technical Assist for Intel Onboard Fleet Providers SaaS Element, together with buyer issues, questions, fee points, and many others.
  • Anticipated to take 25 to 30 calls a day. (AHT 6-9 minutes)
  • Establish and personal Lean and Transformation tasks
  • Pre-sales help for Intel Onboard Fleet Providers, addressing questions from potential prospects
  • Comply with-ups by way of E-mail and telephone on instances
  • Carry out RAS when required by way of Chat and Telephone

Job Necessities

  • Good communication abilities, each written and oral, and will have the ability to deal with consumer interplay
  • Must be prepared to work on weekends and holidays
  • Must be fluent in related language e.g. English, Hindi, Telugu, Arabic (If Relevant)
  • Buyer Expertise & Process Enchancment Capabilities
  • Primary Information on Microsoft Workplace, Home windows Working Methods, Intel {hardware}
  • Capacity to handle a number of priorities

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