Genpact Recruitment 2024 | Process Associate | Work From Home | Hiring Now!

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About Genpact Firm

It Serve and remodel main enterprises, together with the Fortune International 500, with our deep enterprise and trade data, digital operations companies, and experience in knowledge, know-how, and AI. It’s a world skilled companies and options agency delivering outcomes that form the longer term.

Job Abstract

  • Job Sort: Work From Home
  • Submit Identify: Process Associate
  • Qualification: Any Graduate
  • Expertise: Freshers/Skilled
  • Wage: Rs.32000 Per Month

In regards to the job

Genpact (NYSE: G) is a worldwide skilled companies and options agency delivering outcomes that form the longer term. Our 125,000+ folks throughout 30+ international locations are pushed by our innate curiosity, entrepreneurial agility, and need to create lasting worth for shoppers. Powered by our objective – the relentless pursuit of a world that works higher for folks – we serve and remodel main enterprises, together with the Fortune International 500, with our deep enterprise and trade data, digital operations companies, and experience in knowledge, know-how, and AI.

Welcome to the relentless pursuit of higher.

Inviting purposes for the position of Process Associate/Developer/Administration Trainee!

Job Obligations

  • Carry out troubleshooting to repair the client points by way of Name, Chat and E-mail
  • Technical Assist for Intel Onboard Fleet Providers SaaS Element, together with buyer issues, questions, fee points, and many others.
  • Anticipated to take 25 to 30 calls a day. (AHT 6-9 minutes)
  • Establish and personal Lean and Transformation tasks
  • Pre-sales help for Intel Onboard Fleet Providers, addressing questions from potential prospects
  • Comply with-ups by way of E-mail and telephone on instances
  • Carry out RAS when required by way of Chat and Telephone

Job Necessities

  • Good communication abilities, each written and oral, and will have the ability to deal with consumer interplay
  • Must be prepared to work on weekends and holidays
  • Must be fluent in related language e.g. English, Hindi, Telugu, Arabic (If Relevant)
  • Buyer Expertise & Process Enchancment Capabilities
  • Primary Information on Microsoft Workplace, Home windows Working Methods, Intel {hardware}
  • Capacity to handle a number of priorities

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