Are you a recent graduate looking to kickstart your career with a top IT company? Here’s an exciting opportunity from HCLTech, one of India’s leading IT services and consulting firms!
HCLTech is conducting a Mega Walk-In Drive in Chennai for the role of Process Associate – Customer Support (International Voice Process). This opportunity is ideal for fresh graduates from non-technical backgrounds who are looking to enter the customer service and BPO industry.
About Company:
HCL Technologies Limited is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employee.
Company Culture & Employee Experience
- Overall Rating: 4.0 out of 5 on AmbitionBox, with 72% of employees rating the company 4 stars or higher.
- Work-Life Balance: Rated 3.7 out of 5 on AmbitionBox, indicating a reasonably good balance with flexible working arrangements in many teams.
- Career Growth: Well-regarded for providing ample opportunities for learning, skill development, and career advancement, with a rating of 4.1 out of 5.
- Compensation & Benefits: Employees value the competitive salary packages and benefits, reflected in a 3.6 out of 5 rating.
📌 Job Details: HCLTech Process Associate (Voice Support)
- Company: HCLTech
- Job Role: Process Associate – Customer Support
- Process: International Voice (Banking Sector)
- Type: Full-Time, Permanent
- Eligibility:
- Graduates Only (BA, BCom, BBA, BSc)
- ❌ Not eligible: BE, B.Tech, MCA, MSc (IT / CSE)
- Experience: Freshers (0 years)
- Shift: Rotational
- Work Location: Navalur, Chennai
- Interview Mode: Walk-in
- Interview Venue:
HCL Tech, ELCOT Campus, Tower 4,
Sholinganallur, Chennai – 600119 - Interview Date & Time:
📅 18th & 19th July 2025
⏰ 11:00 AM – 2:00 PM - Contact HR: Freddy / Prideep
🧑💼 Job Description & Responsibilities:
This role involves supporting international banking customers via voice-based interactions (inbound calls). Here’s what you’ll do:
- Handle customer queries and concerns professionally.
- Maintain quality and service standards.
- Provide accurate and timely information.
- No sales, upselling, or cross-selling involved.
✅ Skills Required:
- Excellent communication skills (English – spoken & written)
- Customer-first mindset
- Good typing speed and problem-solving abilities
- Willingness to work in rotational shifts
- Ability to work both individually and in a team
💡 Why Join HCLTech?
- Start your career with a reputed MNC.
- Get professional training and mentoring.
- Excellent work environment and growth opportunities.
- Work in a non-sales, support-only role.
- Exposure to international clients and processes.
📢 Final Words
If you’re a fresh graduate and ready to explore the world of customer support and client communication, don’t miss this opportunity! Attend the walk-in drive and give your career a great start with HCLTech.
Prepare your resume, dress professionally, and be confident. All the best!
| IMPORTANT |
|---|
| IMPORTANT Attend the walk-in drive at the address below. Time and Venue 18th July – 19th July , 11.00 AM – 2.00 PM HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119 Contact – Prideep/Vishnu |
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