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HCLTech is conducting a Mega Walk-in Drive for Freshers for the role of Customer Support Representative (Customer Service Associate) in a Healthcare Voice Process. This is a great opportunity for graduates who are looking to start their career in an MNC with excellent growth, salary, and cab facilities.
📌 Job Overview
- Company Name: HCLTech
- Job Role: Customer Support Representative / Customer Service Associate
- Process: Healthcare – Voice Process
- Job Location: Chennai
- Employment Type: Full Time, Permanent
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
🎓 Educational Qualification
- Graduate in any stream
- Freshers are welcome
- Arts & Science, MBA, MA, MSc, M.Com candidates can apply
- ❌ Engineering graduates & MCA candidates are NOT eligible
💼 Experience Required
- 0 – 1 year
- Freshers can attend the walk-in directly
🕒 Shift Details
- US Shifts
- Flexible working hours
- Night shift allowance applicable
📋 Job Description
- Handle inbound and outbound calls for healthcare customers
- Provide accurate information and resolve customer queries
- Ensure high levels of customer satisfaction
- Follow company guidelines and compliance standards
- Maintain proper call documentation and records
🧠 Required Skills
- Excellent communication skills (English)
- Basic customer service knowledge
- Ability to handle voice calls confidently
- Willingness to work in US shifts
- Good listening and problem-solving skills
🎁 Perks & Benefits
- 🌍 Work with a reputed MNC
- 🚕 Two-way cab facility (up to 30 km)
- 💰 Salary best in the industry
- 👩🦰 Free cab for female employees
- 🌱 Excellent working environment
- 🌐 International trainers & world-class exposure
- 📈 Strong career growth opportunities
🚀 Career Growth at HCLTech
At HCLTech, employees are encouraged to explore new roles, build skills, and grow professionally. With continuous learning programs, transparent communication, and global exposure, HCLTech helps you discover your true potential and shape your long-term career.
📝 How to Apply
Interested candidates should send their resume via email in the format below:
Email ID:
📧 monicaceleen.g@hcltech.com
Details to mention in email:
- Name:
- Phone Number:
- Email ID:
- Degree:
📢 You can also refer your friends for this role.
📍 Job Location
Chennai, Tamil Nadu
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