HCLTech Hiring for INTERNATIONAL VOICE PROCESS (FRESHERS) FOR BANKING PROCESS on 25, 26 July 2024

In regards to the job(*26*)

HCLTech Hiring for INTERNATIONAL VOICE PROCESS (FRESHERS) FOR BANKING PROCESS on 25, 26 July 2024

Location: HCL – ETA 3- Village and Panchayat, ETA- Techno Park, Particular Financial Zone 33 Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103

Contact – Nikita

Stroll-in Particulars:

• Navalur ETA 3 HCLTech Chennai
• Date: 25,26 July 2024
• Timing : 11:00AM to 2:00 PM

{Qualifications} & Expertise:

• Will need to have Banking Data
• Should Have Worldwide Banking Data
• MUST HAVE EXCELLENT COMMUNICATION TO SPEAK TO USA / UK CLIENTS

Job Description – Contact Centre – Buyer Service Government

Candidate will function customer support government resolving buyer queries in keeping with the shopper and enterprise pointers. People with expertise in dealing with Inbound calls from UK prospects.

Work Expertise & Qualification standards:

• Glorious communication expertise – each verbal and written – with knowledgeable phone etiquette
• Useful, empathetic, and keen about customer support
• More energizing/ Expertise in UK Inbound calling ideally in Banking area

Job Description

• Reply all inbound queries as per name circulate process
• Adherence to course of to make sure prime quality and customer support
• Comply with escalation procedures for points uncontrollable at agent degree First name decision
• Break schedule adherence
• Involvement in motivational actions, implementing suggestions given throughout monitoring classes
• Updating numerous logs like escalation log, grievance tracker and so on.
• Guaranteeing information safety – proprietary information of consumers

Minimal Necessities:

• Any Diploma must be Obligatory.
• Work from Workplace.
• Versatile to work with Rotational Shifts
• Work Location shall be HCL Chennai.

Contact: HR Nikita

Doc to be carried:

• 1. Resume / CV
• 2. Aadhar / ID Proof.

Perks and Advantages:

• MNC
• Wage: Good within the Business
• Cab: 2-way Cab Accessible

Training

UG: Any Graduate

At HCLTech, we provide steady alternatives for you to seek out your spark and develop with us. We would like you to be blissful and glad along with your position and to essentially study what sort of labor sparks your brilliance the most effective. All through your time with us, we provide clear communication with senior-level staff, studying and profession improvement applications at each degree, and alternatives to experiment in numerous roles and even pivot industries. We imagine that try to be in command of your profession with limitless alternatives to seek out the position that matches you finest.

Apply Now