HDFC Bank Video KYC . Strong verbal & Written Communication skills Ability to draft summaryFace to face customer handling skills
Job Description
Video Buyer Identification Perform Buyer identification course of by Video calls Performing due diligence checks & reviewing KYC documentation by Video calls Must be constant, thorough, correct and credible whereas performing duties Must be time sure & make sure the requests are closed with in stipulated timelines B.
Interplay High quality Full and correct seize of name interactions Want to make sure defect charges are stored underneath acceptable ranges C.
Buyer Service Should exhibit highest requirements of customer support To make sure prospects are comfy by our the verification course of Abide by Banks grooming requirements D.
Enterprise Worth additions Selling Digital Banking providers & related cross promote of merchandise for a superior customer support expertise by significant conversations Profiling of consumers as a way to assist proper cross-servicing of Financial institution merchandise E.
Audit and Service High quality Guarantee all laid down system and course of are adopted as stipulated by Audit and Senior Administration Guarantee correct and well timed processing & submission of KYC requests Adherence to set processes of updating buyer interactions.
Abilities
Consciousness of Banking regulatory tips, particularly Anti Cash Laundering
Planning and Organizing Abilities
Interpersonal Abilities
Sturdy verbal & Written Communication abilities Means to draft abstract
Yes
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