Hexaware Technologies Walk-In Drive 2025 – Customer Support Executive (Non-Voice) | Freshers & Experienced | Chennai

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Location: Pallavaram, Chennai
Company: Hexaware Technologies
Job Type: Full-Time | Permanent
Experience: 0 – 4 Years
Salary: ₹2.25 – ₹3 LPA
Openings: 1

🏢 About Hexaware Technologies

Hexaware Technologies is a leading global IT services and consulting company delivering cutting-edge digital transformation solutions. With a focus on innovation and customer-centric solutions, Hexaware empowers businesses worldwide. This is an exciting opportunity to join their Customer Support (Non-Voice) team and kickstart or elevate your career in the IT services industry.

💼 Role: Customer Support Executive (Non-Voice)

Hexaware Technologies is conducting a Direct Walk-In Drive for the position of Customer Support Executive (Non-Voice) in Chennai. Freshers and experienced professionals passionate about chat/email support are encouraged to apply.

📍 Walk-In Drive Details

• 📅 Dates: 6th October – 8th October 2025
• ⏰ Time: 10:00 AM – 1:30 PM
• 📍 Venue:
  Hexaware Technologies Ltd., Featherlite – The Address,
  7th Floor, 200 Feet Radial Road,
  Pallavaram, Chennai – 600043
  (Opp. Vels University)

📞 Contact: Aksa – HR (7708675357)
👉 Mention “Aksa – HR” on top of your resume when attending the interview.

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🧑‍💻 Job Description – Non-Voice Process

As a Customer Support Executive (Non-Voice), you will be responsible for providing excellent chat and email-based support to clients and customers. Your primary role is to resolve queries, deliver quick responses, and ensure customer satisfaction without voice-based communication.

🔍 Key Responsibilities:

• Provide email and chat support to customers.
• Respond promptly to queries and resolve issues efficiently.
• Maintain high standards of written communication, grammar, and tone.
• Escalate unresolved queries to the appropriate department.
• Adhere to quality and performance metrics.

🎓 Eligibility Criteria

• ✅ Education: Any graduate (Candidates with arrears are not eligible)
• ✅ Experience: 0 – 4 years (Freshers with excellent communication are welcome)
• ✅ Notice Period: Immediate joiners preferred
• ✅ Shifts: 24/7 rotational (5 working days, 2 rotational offs)

✍️ Desired Candidate Profile

• Excellent written communication skills (grammar, sentence structure, clarity).
• Strong comprehension and email/chat etiquette.
• Quick learner with problem-solving ability.
• Ability to work independently and in a team environment.
• Willingness to work in rotational shifts (including night shifts).

🧪 Interview Process

The selection process includes the following rounds:

1. 📞 HR Round
2. 🧑‍💻 Operations Round / Written Assessment
3. 🧠 Aptitude Test
4. 🤝 Client Interview

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💼 Job Details at a Glance

Job Title	Customer Support Executive (Non-Voice)
Company	Hexaware Technologies
Experience	0 – 4 Years
Salary	₹2.25 – ₹3 LPA
Location	Pallavaram, Chennai
Job Type	Full-Time, Permanent
Interview Dates	6th – 8th Oct 2025
Contact	Aksa – HR (7708675357)

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🌟 Why Join Hexaware Technologies?

• 💼 Opportunity to work with a global IT leader
• 🧑‍💻 Strong learning environment for freshers
• 📈 Career growth in customer support and IT services
• 🌎 Exposure to global clients and processes
• 🕐 Stable, permanent job with excellent work culture

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📣 How to Apply

No prior registration is needed! Simply walk in with your updated resume between 6th – 8th October 2025 (10:00 AM – 1:30 PM).

📍 Interview Venue:
Hexaware Technologies Ltd., Featherlite – The Address,
7th Floor, 200 Feet Radial Road,
Pallavaram, Chennai – 600043

👉 Don’t forget to write “Aksa – HR” on top of your resume before attending the interview.

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❓ Frequently Asked Questions (FAQs)

1. Is this a voice or non-voice process?
✅ This is a non-voice process – you will handle chat and email support only.

2. Are freshers eligible for this role?
✅ Yes, freshers with strong communication skills can apply.

3. Are candidates with arrears eligible?
❌ No, candidates with active arrears will not be considered.

4. What is the work schedule?
🕐 It’s a 24/7 rotational shift, 5 working days a week with 2 rotational offs.

5. Is prior experience required?
❌ Not mandatory. Freshers and candidates with up to 4 years of experience are eligible.

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📢 Don’t Miss This Walk-In Drive!

Join Hexaware Technologies and start your journey in customer support with one of India’s leading IT consulting firms. Freshers with strong written communication skills and a passion for client interaction are highly encouraged to attend.