Are you a fresh graduate looking to build a career with a world-renowned MNC? Infosys BPM (Business Process Management) is hiring Process Executives for its Voice Service Line.
This is a Work from Office mandate where you will handle international client issues, providing top-tier customer service. If you have excellent communication skills and a problem-solving mindset, this is your chance to join the Infosys family!
📋 Job Overview: Infosys BPM
Feature
Details
Company
Infosys BPM Limited
Role
Process Executive
Job ID
PROGEN-EXTERNAL-240621
Experience
0 – 1 Year (Freshers Welcome!)
Qualification
Any Graduate (Full-Time)
Location
Bangalore / Mysore / Pune (Must be flexible)
Shift
Night Shifts (Rotational Weekly Offs)
🎯 Key Responsibilities
As a Process Executive, you are the voice of the company for global clients:
Client Resolution: Attend and resolve customer issues effectively via calls.
Problem Solving: Use analytical skills and quick thinking to resolve issues independently and efficiently.
Customer Value: Proactively manage time to ensure every customer interaction adds value.
Process Discipline: Work in a high-energy “Work from Office” environment with strict adherence to quality standards.
✅ Eligibility & Skills Required
Education: Any Full-Time Graduate degree.
Communication: Excellent verbal and written English communication skills.
Flexibility: Must be willing to work Night Shifts and rotate between office locations if required.
Technical: Basic computer knowledge and familiarity with customer service tools.
Preferred Skill: Customer Service -> Voice.
💰 Why Join Infosys BPM?
Global Brand: Having “Infosys” on your resume opens doors to massive future opportunities.
Professional Training: Get trained by industry experts in customer relationship management.
Structured Growth: Clear career hierarchy and internal job posting (IJP) opportunities after gaining experience.
Work Culture: Experience a world-class campus environment and professional work ethics.
🚀 How to Apply
Infosys recruitment usually involves an assessment followed by an HR/Technical interview.
Visit the official Infosys Careers portal.
Search for Job ID: PROGEN-EXTERNAL-240621.
Fill in your academic details and upload your updated CV.
Wait for the Link: Keep an eye on your email for the online assessment link once you apply.
Disclaimer: This post is for informational purposes only. We are not an official recruiter for Infosys. Infosys never asks for money or any form of payment for job applications or placements. Always apply through official channels.
