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Movate (formerly CSS Corp) is hiring for the position of Engineer L1 – Technical Chat Support at its Chennai, Tamil Nadu office. This is a full-time, on-site role ideal for candidates with 1–4 years of experience in technical or chat-based support.
With 100+ applicants already and active shortlisting, this is a good opportunity to join a global customer experience and technology consulting company.
📌 Job Overview
- Company: Movate (CSS Corp)
- Role: Engineer L1 – Technical Chat Support
- Location: Chennai, Tamil Nadu
- Experience Required: 1 – 4 Years
- Job Type: Full-time
- Work Mode: On-site
- Education: Any Degree
🧑💻 About Movate
Movate is a digital transformation and customer experience services provider, working with top global enterprises and innovators. With 11,700+ employees across 20 global locations, Movate delivers intelligent automation–led outcomes and premium support services across industries.
🎯 Job Responsibilities
- Review new customer orders for accuracy and completeness
- Process orders using web-based systems
- Handle customer enquiry clarifications via chat
- Maintain high service levels and accuracy
- Place and track orders with partners
- Monitor order status and take appropriate actions
- Ensure customer requirements are met within timelines
- Maintain accurate records in internal systems
🛠 Required Skills & Qualifications
🎓 Qualification
💻 Technical & Functional Skills
- Experience in data entry and verification
- Strong proofreading and accuracy skills
- Basic knowledge of computer operations
- Ability to learn new concepts quickly
- Comfortable working with limited supervision
- Strong organizational and time-management skills
- Creative problem-solving ability
- High motivation for repetitive tasks with low error tolerance
➕ Added Advantage
- Prior experience with Microsoft Office
- Prior exposure to Salesforce.com
👤 Desired Candidate Profile
- Experience in chat or back-office support roles
- Detail-oriented with a focus on accuracy
- Able to work in a fast-paced environment
- Strong ownership and accountability mindset
🌈 Diversity, Equality & Inclusion
Movate is an equal opportunity employer. All qualified candidates are considered without discrimination based on gender, age, disability, religion, race, or background.
⚠️ Important Fraud Alert:
- Movate never charges fees for recruitment
- Job offers are not sent via Gmail, Yahoo, Rediff, or Hotmail
- Hiring is purely merit-based
🚀 Why Join Movate?
- Work with a global technology services company
- Stable on-site role in Chennai
- Exposure to enterprise-level support operations
- Career growth in technical & customer experience roles
