Job Abstract
This position is for somebody who excels at and multi-tasking. Ought to have the ability to proactively observe pending buyer orders and supply decision. The Associate offers day-to-day buyer assist for again-workplace operations and net assist by way of e mail and portal actions.
Job Description
- Job Kind: Work From Workplace
- Publish Title: Junior Fulfillment Associate
- Qualification: Any Graduate
- Expertise: 0-1 12 months
- Wage: UpTo 4.8 LPA
- Location: Bangalore, India
Roles And Duties
- Adherence to schedules/turnaround instances and shifts, successfully handle time, whereas dealing with a number of priorities
- Handle private and buyer assist inboxes successfully and reply shortly to finish person requests primarily based on service requirements set for every buyer
- Perceive and proactively addresses person’s issues, figuring out the foundation of the problem
- Course of service orders, reply questions, keep account data, and precisely doc person’s data in ticketing/report system
- Full assigned duties precisely and inside required buyer assigned Service Degree Agreements
Job Necessities
- Wonderful keyboard abilities with a mean pace of minimal of 35 phrases per min with 92% accuracy
- Ought to have good English comprehension abilities and may have the ability to comprehend buyer necessities and act on the data accordingly
- Understanding of provide chain administration/order monitoring and documentation most popular
- Ought to have a protected and appropriate work surroundings at house
About Mphasis
Mphasis is a number one IT options supplier, providing Functions, Enterprise Course of Outsourcing (BPO) and Infrastructure companies globally by way of a mix of know-how knowhow, area and course of experience. The accolades now we have been garnering could be attributed to our undeterred focus in delivering high quality options throughout verticals that meet the difficult necessities of our esteemed clients. We’ve been not too long ago felicitated by the financial instances as essentially the most distinguished digital firm 2015. We’ve additionally been ranked 29 of 100 largest monetary know-how distributors by American Banker and BAI within the FinTech Ahead High 100 rankings.
Mphasis