ON SPOT OFFER Walk-In Drive at iEnergizer Chennai for Technical Support Executive 2025 | Freshers Eligible

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iEnergizer has announced a mega walk-in recruitment drive for Technical Support Executive roles in Chennai, offering ON SPOT JOB OFFERS for eligible candidates. This hiring drive is specifically aimed at freshers and candidates with up to 2 years of experience who are looking to build their careers in the BPO and technical support domain. The company is opening 150 vacancies, making this one of the biggest hiring drives in Chennai for technical support roles.

iEnergizer is a globally recognized Business Process Outsourcing (BPO) solutions provider offering end-to-end customer management, technology support, and digital service operations. With years of experience serving global clients across industries, the company offers a stable career path, structured training, professional growth, and real-world exposure to technical troubleshooting environments.

Walk-In Interview Details

Interview Dates: 08 November 2025 to 18 November 2025
Interview Time: 9:30 AM to 5:30 PM (Reporting time 10:00 AM to 4:00 PM)
Venue: B6, 4th Floor, Gateway Office Parks, No.16, Grand Southern Trunk Road, Balaji Nagar, New Perungalathur, Chennai – 600063
Contact HR: Vinoshka – 9360984170 | Kishore – 7604869772
Total Openings: 150
Experience: 0 – 2 years (Freshers also eligible)
Job Type: Full-time (Permanent Role)
Salary: 2 – 3 LPA

This is a direct walk-in interview, and shortlisted candidates have the opportunity to receive instant on-spot offer letters.

Job Role Overview: Technical Support Executive (L1 / L2)

The Technical Support Executive will be responsible for providing real-time support to customers through inbound communication channels including calls, chat, and email. This role involves handling technical queries related to hardware support, software troubleshooting, internet connectivity issues, and guiding users through solutions using standardized support tools and procedures. The job does not include sales, targets, or outbound calling, making it suitable for candidates interested in pure technical support and customer service roles.

Key Responsibilities

  • Answer inbound customer queries via phone, chat, or email
  • Perform first-level troubleshooting for hardware and software problems
  • Resolve connectivity, login, configuration, and product-related concerns
  • Execute basic SQL queries for data verification and system validation
  • Log service tickets accurately and escalate unresolved issues to the next level support team
  • Follow provided SOPs (Standard Operating Procedures) and internal support scripts
  • Ensure high customer satisfaction and maintain service quality standards

Eligibility Criteria

  • Education: Any Graduation is accepted
  • Language Skills: Must be fluent in English + any one regional language (Tamil / Telugu / Kannada / Malayalam / Sinhala)
  • Experience: Freshers or candidates with up to 2 years experience in L1/L2 technical support can apply
  • Should be comfortable with basic system troubleshooting and typing

Shift and Work Structure

  • Day shift only (No night shifts)
  • 6 working days + 1 rotational week off
  • Work from office job at Perungalathur, Chennai

Benefits and Perks

  • No sales, No targets, Pure technical support role
  • Provident Fund (PF) and Employee State Insurance (ESI) benefits
  • Day shift work schedule
  • Fast career growth opportunities
  • Real-time exposure to customer technical issue handling
  • Supportive and structured learning environment

Why This Job is a Great Start for Freshers

This role gives fresh graduates a chance to enter the IT support domain without needing prior experience. Candidates gain valuable exposure to technical troubleshooting, customer interaction, support ticketing tools, and basic system/database handling. Since this is a non-sales profile, candidates interested in technical helpdesk roles, IT support careers, service desk jobs, or application support jobs will find this opportunity highly beneficial. Additionally, the presence of on-spot offer letters reduces waiting time and speeds up the hiring process.

Documents to Carry for Walk-in Interview

  • Updated Resume
  • Government ID Proof
  • Educational Certificates (if available)
  • Passport Size Photographs

Candidates are requested to mention reference on the resume as “HR Kishore / HR Vinoshka” during the walk-in interview.

Final Note

With 150 vacancies, multiple languages accepted, no sales pressure, and an on-spot hiring process, this recruitment drive is an excellent opportunity for candidates seeking a stable and growth-focused career in the technical support industry. Interested applicants should ensure they attend the interview on time with all documents and reach the venue within the scheduled dates.

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