Persona is Hiring Client Support Associate – Freshers | Work From Home

Persona Is Hiring For Client Support Associate | Freshers Job | Work From Home Job

Job Abstract

This function is integral to our development and success, involving direct engagement with purchasers as a entrance-line consultant. This firm is in search of a proactive and pushed Client Support Associate to make sure finest-in-class buyer expertise and preserve consistency in all buyer interactions.

Job Description

• Job Sort: Work From Home
• Job Position: Client Support Associate
• Qualification: Any Graduate
• Expertise: Freshers Are Eligible
• Wage: Rs.26000 Per Month

Roles And Duties

• Reply to buyer and vendor inquiries by textual content, calls, tickets, and emails
• Make the most of a buyer-centered, wants-based mostly method to teach and assist purchasers as wanted
• Present immediate, correct, and pleasant customer support
• Preserve a powerful work ethic with a complete dedication to buyer satisfaction every day
• Collaborate cross-functionally to resolve buyer points starting from billing to technical challenges

Job Necessities

• Robust technical/laptop expertise, together with using multi-display techniques
• Enthusiastic about customer support and wanting to be taught new software program
• Distinctive communication expertise throughout phone, electronic mail, and textual content, with excessive consideration to element
• Potential to commit lengthy-time period and full-time
• Structured and self-motivated method to attaining weekly, month-to-month, and quarterly targets
• Most popular expertise in a buyer-pushed, distant work atmosphere

Firm Advantages

• Month-to-month tech allowance
• Medical health insurance subsidy
• Annual bonuses based mostly on efficiency
• Alternative to be paid in your foreign money of alternative
• Limitless paid break day