
About PhonePe Group:
PhonePe is India’s main digital funds firm with 50 crore (500 Million) registered customers and three.7 crore (37 Million) retailers masking over 99% of the postal codes throughout India. On the again of its management in digital funds, PhonePe has expanded into monetary providers (Insurance coverage, Mutual Funds, Inventory Broking, and Lending) in addition to adjoining tech-enabled companies corresponding to Pincode for hyperlocal procuring and Indus App Retailer which is India’s first localized App Retailer. The PhonePe Group is a portfolio of companies aligned with the corporate’s imaginative and prescient to supply each Indian an equal alternative to speed up their progress by unlocking the move of cash and entry to providers.
Tradition
At PhonePe, we take additional care to ensure you give your greatest at work, On a regular basis! And creating the fitting surroundings for you is simply one of many issues we do. We empower folks and belief them to do the fitting factor. Right here, you personal your work from begin to end, proper from day one. Being keen about tech is a large a part of being at PhonePe. If you happen to like constructing know-how that impacts hundreds of thousands, ideating with a few of the very best minds within the nation and executing in your desires with goal and velocity, be a part of us!
🌟 Rework Buyer Expertise 🌟
Be part of PhonePe as a CX Quality Specialist and play a pivotal position in revolutionizing buyer assist by training, empowerment, and training. If you happen to’re obsessed with delivering world-class high quality in buyer expertise, this is your likelihood!
Function Highlights:
✅ Develop and implement Quality Assurance frameworks.
✅ Carry out high quality audits to make sure greatest-in-class processes.
✅ Coach and mentor in-home and vendor associate groups.
✅ Determine actionable insights for course of enchancment.
✅ Collaborate throughout groups for operational effectivity.
Why Be part of PhonePe?
📋 Advantages Embody:
- Insurance coverage Protection: Medical, Unintended, Life & Crucial Sickness.
- Wellness Packages: EAP, Onsite Medical Heart, Emergency Assist.
- Parental Assist: Maternity, Paternity, Adoption Help & Daycare.
- Mobility Advantages: Relocation & Journey assist.
- Retirement Advantages: PF, NPS, Gratuity, and extra.
- Further Perks: Greater Schooling Help, Automobile Lease, and Wage Advances.
🔗 Apply Now and be a part of an organization that values innovation, effectivity, and excellence!
#PhonePeCareers #CXQualitySpecialist #Hiring #CustomerExperience #JobOpportunity