Pluto is Hiring Freshers – Customer Support & Operations Specialist (Fintech) | Work From Home

About Pluto

Pluto is UAE’s #1 Enterprise Spend Administration Platform that helps fashionable companies automate their monetary operations.

With the imaginative and prescient of constructing a contemporary monetary working system for companies in MENA, we’re on the tipping level of a fintech revolution and want your assist to get there!

We’re a lean however impactful staff that goals massive and believes in making the unimaginable occur – and we’re on the lookout for somebody equally motivated who desires to make their mark and assist us increase our horizons.

We’ve raised $10M Seed from high traders and operators, together with founders from Ramp, Airbase, Plaid, Italic, Shopify, Money App, Checkout.com, Alloy, and a few of the world’s most profitable FinTech VCs like GFC, Graph Ventures, Soma Capital, Adapt Ventures, amongst others who’ve trusted us with their funds. 😇

If this will get you excited, please hold studying!

Firm Overview:
Pluto is UAE’s #1 Enterprise Spend Administration Platform, revolutionizing monetary operations for contemporary companies throughout MENA. Backed by $10M in Seed funding from high traders and operators, Pluto is on a mission to construct the monetary working system for companies within the area.

Function: Customer Support Operator
Location: Distant (Work from Home)
Shift Timing: 1 PM IST – 9 PM IST
Wage: Finest in Trade

Duties:

  • Present high-notch buyer assist by way of E mail, Intercom, WhatsApp, and Telephone.
  • Resolve buyer queries and escalate advanced points to inside groups.
  • Create assist articles, movies, and guides for buyer self-service.
  • Collaborate with Product, Engineering, and Account Administration groups.
  • Contribute to course of automation and effectivity enhancements.
  • Preserve distinctive buyer satisfaction charges.

Necessities:

  • Wonderful verbal and written communication in English.
  • Fast learner with the power to understand advanced merchandise.
  • Robust writing abilities for creating data base articles.
  • Proactive downside solver with important considering talents.
  • Primary API data is a plus.
  • Capability to handle workload successfully in a dynamic startup surroundings.

Advantages:

  • Versatile trip insurance policies
  • Distant work surroundings
  • Work-from-residence stipend

👉 Apply Now:

Be part of Pluto’s quick-rising staff and be a part of the fintech revolution!

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