Are you a fashion enthusiast with a knack for problem-solving? Poshmark, the world’s leading social marketplace for fashion, is expanding its team in Chennai! This is an incredible opportunity for freshers to kickstart their careers in a global tech-fashion environment.
As a Community Associate (Disputes), you will be the voice of Poshmark, helping a vibrant community of 165 million members navigate their shopping and selling journeys.
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and seller stylists, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion.
As a Community Associate, Disputes you are responsible for providing front-line customer support to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries–related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmark’s high standards of customer satisfaction.
In this role, you aren’t just answering emails; you are building trust within the fashion community. Your daily tasks will include:
Poshmark is looking for individuals who bring more than just technical skills to the table. They value:
Poshmark offers a clear roadmap for your professional development:
Poshmark isn’t just a marketplace; it’s a community. By joining the Chennai team, you’ll be part of a company that:
This position is currently trending on LinkedIn with over 100+ clicks in the last 24 hours! If you are interested in a Night Shift role that offers global exposure right here in Chennai, don’t wait.
Interview Tip: Since this is an Email Support role, ensure your resume and application are free of grammatical errors. Clear, concise writing is exactly what the hiring managers are looking for!
12+ Month Accomplishments: