Job Abstract:
We’re in search of a Customer Support Executive to hitch our Brokerage Operations group at Real Dealer LLC. You’ll be chargeable for the e-mail course of within the US actual property market that performs a vital position in guaranteeing a optimistic buyer expertise. Duties may also embrace promptly responding to buyer inquiries by way of e-mail, addressing queries associated to actual property transactions, property listings, and basic market info. The position includes offering correct info, resolving buyer considerations, and sustaining a excessive stage of buyer satisfaction. Robust communication abilities, information of the US actual property market, and proficiency in e-mail communication platforms are important for achievement on this place. The Customer Support Executive collaborates with inside groups to facilitate seamless communication and contributes to constructing lasting relationships with shoppers within the dynamic actual property sector.
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🌟 Kickstart Your Profession with Real Dealer LLC – Distant Customer Support Executive 🌟
Are you keen about delivering wonderful customer support? Do you thrive in a quick-paced, tech-pushed setting? Real Dealer LLC is in search of Customer Support Executives to hitch our dynamic Brokerage Operations group!
About Real Dealer LLC
Based in 2014, Real Dealer LLC is a chopping-edge actual property brokerage working in all U.S. states, Canada, and the District of Columbia. We’re revolutionizing the residential actual property trade with our superior know-how platform, making life simpler for brokers and creating profitable alternatives for them.
Why Be a part of Us?
- Work Location: Distant (India)
- Shifts:
- Shift 1: 6:30 PM – 3:30 AM IST
- Shift 2: 7:30 PM – 4:30 AM IST
- Be part of a worldwide group disrupting the true property trade.
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Position Overview
As a Customer Support Executive, you may play a vital position in guaranteeing buyer satisfaction by responding to actual property-associated inquiries by way of e-mail. You will help with property listings, transaction particulars, and basic market info whereas collaborating with inside groups to reinforce the general buyer expertise.
Key Duties
- Reply promptly to buyer queries by means of e-mail.
- Present correct and full info to handle brokers’ wants.
- Handle and prioritize a number of duties to satisfy each day work objectives.
- Preserve excessive efficiency on KPIs like CSAT, ticket decision charges, and one-contact responses.
- Collaborate throughout departments to resolve points successfully.
Required Expertise and {Qualifications}
- Bachelor’s diploma in any self-discipline.
- Robust written and verbal communication abilities.
- Expertise with instruments like G-SUITE, ZenDesk, Slack, and Zoom is a plus.
- Wonderful drawback-fixing, organizational, and multitasking skills.
- A buyer-centric perspective and a optimistic outlook.
Perks of Becoming a member of Real
- Work remotely from the consolation of your private home.
- Be a part of a ahead-pondering, know-how-pushed firm.
- Collaborate with a worldwide group shaping the way forward for actual property.
At Real Dealer LLC, we consider in working exhausting and being form. We worth variety and are proud to be an equal alternative employer.
Don’t miss this chance to develop your profession in a worldwide group! Apply now and be part of us in revolutionizing the true property trade.
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