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Are you a 2025 or 2026 graduate looking to start your career in a fast-growing SaaS company? Recruit CRM, a global leader in recruitment software, is hiring Customer Success Freshers for a fully remote, full-time role. This is a high-impact opportunity to work with international clients, gain SaaS exposure, and build a strong career in Customer Success.
Job Overview – Customer Success Fresher
- Job Role: Customer Success – Associate (Post Traineeship)
- Company: Recruit CRM
- Job Type: Full Time
- Work Mode: Remote (Work From Home)
- Openings: 12 Positions
- Eligible Batch: 2025 & 2026 Graduates / Postgraduates
About Recruit CRM
Recruit CRM is a high-growth SaaS company with 40% year-on-year growth, serving 1,700+ executive search and recruitment firms across 100+ countries. With offices in the US, Ireland, India, and Dubai, Recruit CRM is ranked #1 in its category by Gartner and holds an impressive 4.9/5 rating on Capterra & G2.
🌐 Learn more: recruitcrm.io
Why Join Recruit CRM?
- 🌍 Fully Remote Work
- 📚 Company-Sponsored Learning & Development Programs
- 🧳 Company-Paid Team Outbounds
- 💰 Competitive Salary & Full Insurance Coverage
- 🎯 ARR-Linked Performance Bonus after 1 year (announced every January 1)
- 🚀 Fast career growth in a global SaaS environment
Current Opening – Customer Success Associate
Recruit CRM is looking for driven, innovative freshers to join the Customer Success Team after successfully completing a 6-month traineeship program.
You’ll collaborate with Customer Success, Product, and Engineering teams to convert customer insights into meaningful product improvements.
Roles & Responsibilities
- Learn the Recruit CRM platform and recruitment business workflows
- Handle customer queries via chat, email, and video calls
- Understand and communicate customer needs to internal teams
- Solve user challenges with effective solutions or workarounds
- Follow communication guidelines and service procedures
- Build and maintain strong client relationships
- Deliver consistently high-quality customer service
Traineeship Program Details
- Duration: 6 Months
- Working Hours: 8.5 Hours per day
- Stipend: ₹20,000 per month
Full-Time Offer (Post Training)
- Role: Customer Success – Associate
- CTC: ₹8,00,000 per annum
- ₹6,00,000 Base Salary
- ₹2,00,000 Performance Pay (Yearly)
Full-time conversion is performance-based.
Work Shifts (Post Training)
During training: Europe Shift (12 PM – 10 PM, Mon–Fri)
After training, you may transition to one of these shifts based on business needs:
- 🌍 Asia Pacific: 6 AM – 4 PM
- 🌍 Europe: 12 PM – 10 PM
- 🌎 Half North America: 4 PM – 2 AM
- 🌎 Full North America: 8 PM – 6 AM
- 🌍 Middle East: 4-day or 5-day work week options
Who Can Apply?
- Freshers graduating in 2025 or 2026
- Graduates / Postgraduates from any specialization
- Strong interest in Customer Success & SaaS products
- Good communication, analytical, and problem-solving skills
- Willingness to learn, adapt, and take ownership
Selection Process (Online / Virtual)
- Online MCQ Test
- Assignment Round
- Virtual Interview(s)
How to Apply
Interested candidates can Apply Now through the official Recruit CRM careers page.
⚠️ Note: Please avoid follow-ups via social media or email. Updates will be shared by the company.
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