Revolut Hiring Support Specialist – Work From Home | Apply Now

Revolut Hiring Support Specialist

Revolut Hiring Support Specialist Proficient English language skills Bachelor’s degree or equivalent Excellent communication skills..

About Revolut

Folks deserve extra from their cash. Extra visibility, extra management, extra freedom. And since 2015, Revolut has been on a mission to ship simply that. With an arsenal of superior merchandise that span spending, saving, journey, transfers, investing, exchanging and extra, our tremendous app has helped 25+ million prospects get extra from their cash. And we’re not accomplished but.

As we proceed our lightning-fast development, we consider that two issues are important to persevering with our success: our individuals and our tradition. Up to now, we’ve 5000+ individuals working world wide, from our nice places of work or remotely, on our mission. And we’re searching for extra. We wish good those that love constructing nice merchandise, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a ravishing resolution.

In regards to the function

Our Buyer Help Workforce is the general public face of the corporate and supplies first-class front-line assist to our thousands and thousands of consumers. We’re additionally inner customer-champions, working with product groups to make sure customers keep on the forefront of the whole lot Revolut does 🚀

We’re searching for buyer assist superstars to hitch our group as a Help Specialist. This function isn’t nearly ticking off tickets and answering calls shortly, that is about really delivering “WOW” ranges of service to our world buyer base 🎁 We wish quick performing downside solvers, not script readers.

For those who don’t see your long run future in buyer assist, that’s cool too. We put loads of time apart to coach you up so that you’re able to hit the bottom operating in some other group within the firm in the event you determine to make a change 💫

👉 We’re a worldwide monetary tremendous app, so we’ve to be obtainable 24/7. That typically means working nights and weekends. We’ll compensate you for night time shifts however we perceive this nonetheless isn’t for everybody so please bear that in thoughts earlier than making use of.

What you’ll be doing

• Offering our customers with an excellent buyer expertise – it’s a part of our mission to make Revolut customers really feel safe while utilizing our service
• Offering wonderful customer support through our in-app dwell chat, telephone and electronic mail
• Representing Revolut on-line always
• Collaborating with different groups internationally to deal with any prospects’ points

What you will want

• Proficient English language abilities 
• Bachelor’s diploma or equal
• Glorious communication abilities
• Skill to clarify complicated points in a straightforward and comprehensible method
• Robust writing abilities and nice numeracy and IT abilities
• Robust consideration to element and analytical abilities
• Empathy and love for serving to individuals
• Pushed, self-motivated and extremely versatile group participant method
• Self-learner, unbiased problem-solver angle

Good to have

• Prior buyer assist expertise
• A number of languages

Constructing a worldwide monetary tremendous app isn’t sufficient. Our Revoluters are a precedence, and that’s why in 2021 we launched our inaugural D&I Framework, designed to assist us thrive and develop on a regular basis. We’re not simply doing this as a result of it is the correct factor to do. We’re doing it as a result of we all know that in search of out numerous expertise and creating an inclusive office is the way in which to create distinctive, modern services and products for our prospects. That’s why we encourage functions from individuals with numerous backgrounds and experiences to hitch this multicultural, hard-working group.

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