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Sagility India, a leading global BPM organization, is hiring Customer Support Executives for its Bengaluru location. This walk-in drive offers a great opportunity for candidates looking to build a long-term career in customer support, claims processing, and healthcare service operations.
Job Role
Customer Support Executive – Non-Sales (Dedicated Customer Support)
Location: Bommanahalli, Bengaluru
Experience: 0–1 year
Openings: 6000
Work Mode: Work From Office
Salary: 3.25–4 LPA
Walk-In Details
Walk-In Dates: 15th November – 31st December
Walk-In Time: 10:30 AM – 5:00 PM
Venue: Sagility Office, Ground Floor, Building 1A, AMR Tech Park, No. 23–24, Bengaluru Urban, Bommanahalli, Karnataka
Job Highlights
- Non-sales dedicated customer support role
- Flexible to work in US night shifts and rotational shifts
- Attractive incentives + night shift allowance
- Medical and life insurance provided
- 5-day work week with 2 weekly offs
- Two-way cab facility available
Eligibility Criteria
- Education: 10+2, 10+3, Any Graduate, Postgraduate
- Freshers and experienced candidates can apply
- Maximum age limit: 32 years
- Must be willing to work in night shifts
Key Responsibilities
- Process insurance claims as per company guidelines
- Review, investigate, and act on customer claims
- Handle inbound and outbound calls (non-sales)
- Maintain accuracy and adhere to quality standards
- Meet productivity and service level targets
- Ensure punctuality and maintain professional conduct
- Collaborate effectively with peers and supervisors
Required Skills
- Strong communication skills
- Basic understanding of customer service & claims process
- Ability to meet deadlines and productivity goals
- Good interpersonal skills and professionalism
Benefits
- Two-way cab (pickup + drop)
- Performance-based incentives
- Night shift allowance
- Medical & life insurance coverage
- Premium 5-star rated infrastructure
Important Notes
- Sagility follows a transparent, fee-free hiring process
- No charges at any stage of recruitment
- Candidates are advised to be alert against fraudulent recruiters
Industry & Department
Industry: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
