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Looking for an IT fresher job in Hyderabad? Here’s a great opportunity to start your career in the IT support domain. A leading organization is hiring Service Desk Support Trainees with 200+ openings, suitable for freshers and candidates with up to 6 months of experience.
📌 Job Overview – Service Desk Support Trainee
- Job Title: Service Desk Support Trainee
- Location: Hyderabad
- Job Type: Full-Time
- Experience: 0 – 6 Months (Freshers can apply)
- Openings: 200+
- Posted: 1 Month Ago
🎓 Educational Qualification
Candidates must have completed any one of the following degrees with good communication skills:
- BCA
- B.Sc (Computer Science / IT / AI & DS)
- M.Sc (Computer Science / IT / AI & DS)
- MCA
- B.Com (Computer Science)
🧑💻 Job Description
As a Service Desk Support Trainee, you will be responsible for providing remote technical assistance and first-level IT support to users across multiple platforms.
Key Responsibilities:
- Provide remote support for Windows, Mac OS, Linux, and Chrome OS
- Perform basic OS-level troubleshooting
- Support G Suite applications (installation & basic usage)
- Follow standard operating procedures and escalate issues when required
- Assist users with login, access, and account-related issues
- Communicate solutions clearly to non-technical users
- Participate in regular technical training sessions
- Use Knowledge Base (KB) articles to improve issue resolution
- Identify recurring issues and provide feedback for process improvement
- Maintain proper documentation and service records
🛠️ Required Skills
- 0–6 months of relevant experience (or fresher)
- Excellent verbal and written communication skills
- Basic IT troubleshooting knowledge
- Strong customer service and multitasking abilities
- Willingness to learn new tools and technologies
- Ability to work in a fast-paced support environment
- Basic understanding of IT systems and processes
🌟 Why This Job Is a Great Opportunity?
- ✅ Ideal IT fresher job in Hyderabad
- ✅ Exposure to multiple operating systems
- ✅ On-the-job training & learning
- ✅ Large number of openings – high selection chance
- ✅ Career growth in IT Support / Service Desk roles
📢 Who Can Apply?
- Fresh graduates looking to start a career in IT
- Candidates with up to 6 months of IT support experience
- Applicants with strong communication and customer-handling skills
🔔 Final Words
If you are searching for Service Desk Support Trainee jobs in Hyderabad, this is an excellent entry-level opportunity to gain hands-on experience in IT support and customer service. Apply as early as possible due to high demand.
👉 Share this job with friends who are looking for fresher IT jobs!
