Statiq is Hiring Freshers 2025 – Customer Service Specialist | Work From Home

Statiq is a wise public charging ecosystem. Customers can find and e book EV chargers by our cell app which additionally facilitates distant and seamless fee for the utilization.

Statiq manufactures its proprietary good EV chargers and likewise aggregates different public EV chargers.

We offer full EV charging options for Home, Public & Industrial charging.

In regards to the job

Location: Distant

Sector: Electrical Automobile Charging

Job Position: Customer Assist Specialist

Job Kind: Full-Time

Expertise: 1+ years

Division: Customer Assist

Why Statiq?

Statiq was born with the thought of constructing sustainable transportation a actuality in creating international locations. It is a brand new-age begin-up, main the EV motion in India, by organising chargers throughout the nation. Statiq was named as the highest 3 most promising begin-ups by NASSCOM within the 12 months 2020, it was the identical 12 months we obtained chosen for Y Combinator, a Silicon Valley primarily based accelerator program.

In regards to the Position:

As a Customer Assist Specialist at Statiq, you will be the pleasant voice and superhero who ensures our clients obtain prime-notch help and a pleasant expertise. Be a part of us in revolutionizing buyer care, one dialog at a time!

Obligations:

• Collect buyer suggestions and share with the respective groups
• Dealing with buyer queries on Chat, E-mails and calls
• Educate present and potential clients with product and repair data
• Rasing complaints and coordinating with the staff for resolving buyer points.
• Serving to customers for troubleshooting whereas charging and offering an entire charging course of to customers.

What Are We Trying For ?

• A Bachelors Diploma
• Good communications abilities in Hindi and English
• Analytical abilities
• CS database and instruments
• Administration Methodology and Methods

WHAT’S IN IT FOR YOU?

• Work with the tremendous enthusiastic & passionate staff who’re wanting ahead to constructing India’s largest EV infrastructure.
• Superb publicity to start out-up tradition – Be able to take up challenges!
• We consider in “Development” , as we develop we are going to ensure you develop as effectively. We have now studying insurance policies as effectively , the place on your studying we will probably be paying.
• Medical Insurance coverage overlaying your complete household.

Advantages present in job submit

• Medical insurance coverage