Are you looking for a Work From Home job in Chennai or across India? 🌍
Sutherland, a global leader in process transformation services, is hiring Collection Specialists for their international voice process. This is a great opportunity for freshers and experienced candidates (0–5 years) who want to build a career in the BPO / Customer Service industry.
📌 Job Overview – Sutherland Collection Specialist
- Company: Sutherland Global Services
- Role: Collection Specialist
- Location: Remote (Work From Home)
- Hiring Office: Chennai
- Experience: 0–5 Years (Freshers can apply)
- Salary: ₹3 – ₹5 LPA (depending on experience)
- Employment Type: Full-time, Permanent
🧑💻 Key Responsibilities
As a Collection Specialist at Sutherland, you will:
- Review and monitor open accounts from daily reports.
- Make collection calls (outbound/inbound) in a professional manner.
- Follow up on customer payments and ensure timely collection.
- Process account adjustments, reconciliations, and refunds.
- Send dunning letters for delinquent accounts.
- Escalate issues in case of non-payment.
- Coordinate with Sales, Billing, and Operations teams.
- Update daily/weekly trackers and maintain compliance.
- Participate in learning, development, and process improvements.
🎓 Eligibility & Skills Required
- Education: Any Graduate (B.Com preferred)
- Skills:
- Strong communication skills (English)
- Collections & International Voice process knowledge preferred
- MS Office basics
- Open to rotational shifts
- Freshers and experienced candidates (0–5 years) can apply
💰 Salary & Benefits
- Salary Range: ₹3 – ₹5 LPA
- Work From Home opportunity
- Permanent role with career growth in Customer Success & Operations
- Exposure to global clients and professional environment
📞 How to Apply for Sutherland Work From Home Job
Interested candidates can apply through the following:
📧 Send your resume to: Abinaya.Manoharan@Sutherlandglobal.com
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