Tata Communications is hiring a Junior Customer Service Executive to join its Fibre Planning & GIS Network Design Team. This role involves supporting system engineering and service operations by planning, designing, and managing GIS-based fiber infrastructure. If you have basic to strong knowledge of telecom networks and GIS tools, this opportunity is for you.
Location: Chennai, Tamil Nadu
Experience: 0 to 4 Years
Job ID: 5834655431
Job Type: Full-Time
Company: Tata Communications
🔍 About Tata Communications
Tata Communications is a global digital ecosystem enabler. Powering businesses with cloud, mobility, IoT, security, and network services, it continues to redefine connectivity with next-gen innovation and intelligence.
🧾 Job Overview – Jr Customer Service Executive (Platform Planning & Network Design)
Tata Communications is hiring a Junior Customer Service Executive to join its Fibre Planning & GIS Network Design Team. This role involves supporting system engineering and service operations by planning, designing, and managing GIS-based fiber infrastructure. If you have basic to strong knowledge of telecom networks and GIS tools, this opportunity is for you.
🧠 Key Responsibilities
- Assist in fiber network planning and designing
- Update GIS systems with as-built documents
- Collaborate with field engineers and suppliers to complete assigned tasks
- Maintain SLA compliance and quality standards
- Attend customer and internal meetings actively
- Ensure data accuracy and security
📌 Required Qualifications & Experience
- 🎓 Technical/Engineering Degree (Telecom, IT, ECE, or related fields)
- 🕐 0–4 years of experience in telecom/GIS/fiber planning
- Strong communication skills to coordinate with global stakeholde
🛠 Technical Skills
- Knowledge of Telecom Network Architecture and Optical Fiber Networks
- Proficiency in GIS tools like:
- AutoCAD
- ArcGIS
- Smallworld
- Understanding of:
- Fiber Design, As-built updates, and Quantity Surveying
- Wireless Network & Radio Base Stations (RBS)
- Network planning and project coordination
⭐ Bonus Skills (Good to Have)
- PMO skills or prior experience in telecom project management
- Supplier/Vendor coordination experience
📍 Job Location
- Chennai, Tamil Nadu
- Full-time, On-site
📈 Why Join Tata Communications?
- Global career opportunities in telecom innovation
- Industry-leading work culture & exposure to next-gen tech
- Work with cross-functional teams globally
- Job security & structured growth path
🗣 Final Thoughts
This is a golden opportunity for freshers and junior professionals in the telecom and GIS field to work with Tata Communications – a global leader in digital infrastructure. Apply today and take your career to the next level.
📝 How to Apply?
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