Are you looking for an IT job in Chennai? 🌟 Trimble is hiring for the role of IS Help Desk Technician. If you have basic computer knowledge and excellent communication skills, this is a great opportunity to kickstart your career in technical support.
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🔥 Trimble Help Desk Technical Support Job – Overview
- Company Name: Trimble
- Job Role: Help Desk Technical Support (IS Help Desk Technician)
- Location: Chennai, India
- Experience: 0 to 3 years (Freshers eligible)
- Qualification: Any graduate (Computer Science preferred)
- Shift: Rotational shifts including night shifts
- Job Type: Full Time – Permanent
✅ Job Responsibilities
- Provide first-line support for all Trimble offices worldwide.
- Handle customer queries via phone and Jira Service Desk.
- Troubleshoot issues related to PCs, Macs, mobile devices, basic networking, and software.
- Maintain help desk records and logs.
- Resolve user issues independently or escalate when required.
- Create and update knowledge base articles.
- Follow IT policies, processes, and standards.
🏢 Skills Required
- Excellent English (Verbal & Written).
- Basic knowledge of hardware, operating systems, Microsoft Office, and networking.
- Strong problem-solving and analytical skills.
- Good customer service and communication skills.
- Willingness to work in rotational shifts (night shifts included).
- Ability to work independently with minimal supervision.
🎯 Preferred Certifications (Not Mandatory)
- Windows, Mac, or Linux Certification
- Basic Networking Certifications (like CCNA basics)
- IT Process Certifications
💰 Trimble Help Desk Job Salary & Benefits
- Attractive salary package (based on experience)
- Work in a state-of-the-art campus in Chennai with:
- Cafeteria 🍱
- Gym 🏋️
- Play area 🎮
- Internet-enabled collaborative spaces
- Creche facility 👶
- Group medical insurance, personal accident insurance, and more.
- Transport facility for night shifts.
🌐 Why Join Trimble?
- One of the world’s leading tech companies.
- Global opportunities and diverse work culture.
- Excellent career growth in IT Support and Networking roles.
📌 How to Apply for Trimble Help Desk Support Jobs 2024?
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