Job Description
- Job Kind: Work From Home
- Job Function: Client Onboarding
- Qualification: Bachelor’s Diploma
- Expertise: 1 Yr
- Wage: Rs.32000 Per Month
About Us
Volopay is a Y Combinator-backed begin-up that mixes company playing cards, payments funds, approvals, expense reimbursements, and accounting automation in a single single platform. We empower companies to handle, develop and succeed with our cross-platform answer that delivers extra performance throughout completely different areas of operations.
We’re backed by a number of the prime traders on the earth, and on our strategy to being one of the influential fintech begin-ups in Southeast Asia, with ambitions to broaden.
For promoting a platform like this, we want people who find themselves tremendous excited concerning the imaginative and prescient of the corporate and who’re passionately interested in constructing this for companies on the market.
Key Tasks
- Lead the onboarding course of for brand new purchasers, guiding them by documentation, compliance (KYB & KYC) approvals, and account setup.
- Collaborate with groups throughout Product, Gross sales, and Buyer Success to make sure a seamless onboarding expertise.
- Put together and distribute invoices whereas monitoring billing cycles for well timed and correct funds.
- Preserve and replace shopper data, making certain knowledge integrity and accuracy all through the method.
- Generate insightful experiences and analyze shopper knowledge to establish patterns and traits, serving to to tell strategic choices.
- Proactively streamline onboarding processes to boost effectivity and supply velocity.
- Talk successfully with purchasers and inner stakeholders, addressing inquiries and offering assist.
Expertise & {Qualifications}
- 1+ years of expertise in buyer success with a give attention to onboarding and knowledge administration.
- Proficiency in HubSpot, ZohoDesk, and Microsoft Excel is extremely fascinating.
- A ardour for knowledge evaluation, reporting, and interesting with purchasers.
- Demonstrated capability to proactively serve each inner and exterior stakeholders.
- Excessive adaptability and a robust capability to thrive underneath strain in a quick-paced surroundings.
- Willingness to work versatile hours throughout two time zones (Singapore and India).
Our Tradition
At Volopay, you will thrive amongst passionate, gifted people who carry their vitality into every thing they do. Our crew’s range is our energy, with musicians, entrepreneurs, athletes, and extra contributing their distinctive abilities. Image a office that is not nearly work, however a few shared journey. We worth your independence and belief you with duties, encouraging you to take possession and discover modern options. Our tradition is rooted in:
- Possession: We consider in freedom with duty. You may naturally take the lead and excel.
- Outcomes: We’re doers who overcome obstacles with a can-do perspective.
- Curiosity: Curious minds thrive right here. Put on a number of hats and embrace new challenges.
Be a part of Volopay for a vibrant, dynamic ambiance the place innovation thrives, and your individuality shines.