Walk-In Drive | Firstsource Hiring Freshers for Customer Support Associate – Chennai

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About the Company

Firstsource Solutions Limited is a leading business process management (BPM) company, providing customer experience, healthcare, banking, and telecom services across the globe. The company is now conducting a walk-in interview drive for Customer Support Associates (International Non-Voice Process) in Chennai.

This is an excellent opportunity for Arts and Science graduates (2020–2025 batch) looking to start their career in a reputed organization.

Job Details

🔹 Role: Customer Support Associate (CSA)
🔹 Industry: ITES / BPO
🔹 Process: International Non-Voice – Healthcare Division
🔹 Experience: 0 – 1 year (Freshers Only)
🔹 Location: Chennai (Navalur)
🔹 Salary: ₹1.25 LPA – ₹2.25 LPA
🔹 Employment Type: Full-Time, Permanent

Job Description

As a Customer Support Associate, you will be responsible for providing efficient and accurate support to international healthcare customers through non-voice (chat/email) channels.

Key Responsibilities:

• Handle customer queries and ensure quick resolution
• Maintain accuracy in communication and data entry
• Follow standard operating procedures (SOPs) and quality guidelines
• Collaborate with internal teams for issue escalation and resolution
• Deliver high-quality service to ensure customer satisfaction

Eligibility Criteria

✅ Any Arts and Science UG Graduate (Passed out years 2020 – 2025)
✅ No active arrears
✅ Strong communication and listening skills
✅ Good typing speed and accuracy

🚫 Not Eligible:

• B.E / B.Tech / M.B.A / Postgraduate candidates
• Candidates with prior experience in non-related fields

Shift Details

• Night Shift / Rotational Shift
• Candidates must be flexible to work in any timing

Perks & Benefits

• 💰 Competitive salary package
• 🚖 One-way cab drop facility (within 30 km limit)
• 🏥 Health insurance and employee benefits
• 📈 Career growth and internal promotions
• 👥 Supportive team and professional environment

Documents to Carry

1. Updated Resume
2. Aadhaar Card & PAN Card
3. Educational Certificates (1st–6th Semester Mark Sheets & Provisional)

Note:

• Mention your recruiter’s name (Subitsha HR) at the top of your resume.
• Ensure you meet the eligibility criteria before attending the interview.
• Walk-in candidates are encouraged to refer their friends as well.

Why Join Firstsource?

Firstsource offers a professional environment focused on learning, growth, and performance excellence. As part of a global team, you’ll gain exposure to international processes and client interactions that will help you develop key corporate skills.

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Quick Overview

Details	Information
Company	Firstsource Solutions Limited
Role	Customer Support Associate (International Non-Voice)
Location	Navalur, Chennai
Experience	0 – 1 Year
Qualification	Any Arts & Science UG (2020–2025)
Salary	₹1.25 – ₹2.25 LPA
Interview Dates	14th – 23rd October
Timing	10:30 AM – 2:00 PM
Mode	Walk-in Interview

Walk-In Interview Details

📅 Date: 14th – 23rd October
🕒 Time: 10:30 AM – 2:00 PM
🏢 Venue:
Firstsource Solution Limited
5th Floor, ETA Techno Park, Block 4,
33 OMR, Navalur, Chennai, Tamil Nadu – 603103
Landmark: Near Vivira Mall

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