Weave is hiring freshers – Messaging Specialist | Work From Home

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Job Description:

WEAVE is searching for superb buyer assist brokers for our India Crew. We’re headquartered in Lehi-Utah, United States and are increasing our groups in India.
The function is full time, you possibly can work 100% distant from any location in India. Our precedence is to get one of the best folks onboard, different issues being versatile!

We’re looking for a devoted and element-oriented 10DLC Registration Specialist to hitch our crew. This function is pivotal in guaranteeing the profitable onboarding of our clients by managing 10DLC registration rejections and overcoming model registration challenges. As a member of a small crew reporting to the Porting Crew Lead, you’ll play a important function in enabling our clients to make the most of all Weave functionalities seamlessly.

Studies to: Porting Crew Lead
Location: 100 % (make money working from home)
Timing: US SHIFT i.e  40 hours per week (7:3O PM IST TO 4:30AM IST Versatile) 

What you’ll do at Weave:

• 10DLC Resubmissions: Handle and resubmit 10DLC rejections successfully.
• Buyer Communication: Notify clients about their 10DLC rejections, present steering on overcoming these points, and confirm enterprise documentation supplied by clients. 
• Course of Enchancment: Develop progressive methods to streamline the 10DLC rejection administration course of.
• Collaboration: Work intently with inner groups, together with onboarding mission managers, engineering, and different assist workers, to make sure alignment and profitable buyer onboarding.

What you will have to perform the job (minimal {qualifications})

1. Correct and element oriented
2. Glorious communication expertise
   • Proficiency in e-mail communication with clients
   • Proficiency in chat communication with clients and inner stakeholders
3. Group savvy
4. Manages complexity
5. Skill to take possession of process and processes
6. Collaborative 

What’s going to make us love you (most well-liked {qualifications})

• 1 12 months of related expertise in customer support, knowledge entry, or equal
• twelfth, commencement, or equal
• Primary {hardware} data and troubleshooting expertise

What you’ll love about us

• Medical advantages cowl Common Insurance coverage/Unintentional/Time period
• Sodexo Zeta meal card – Rs 2200/month
• Reimbursement for telephone, web and health club
• Versatile PTO and work schedules (Over & above Informal/ Paid Leaves)
• Parental PTO- greatest within the business!
• Weave’s in-home teaching initiative
• We consider in range and inclusion! Be a part of certainly one of our Peer Useful resource Teams.
• Folks, not Workers Tradition

Weave is an equal alternative employer that is dedicated to range and inclusion. We welcome anybody who is hungry to be taught, downside-resolve and progress no matter race, coloration, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, citizenship, marital standing, incapacity, gender id, veteran standing, or different relevant legally protected traits. When you have a incapacity or particular want that requires lodging, please tell us.

All official correspondence will happen by way of Weave branded e-mail. We’ll by no means ask you to share checking account info, money a test from us, or buy software program or tools as a part of your interview or hiring course of.