- company : wipro
- location : Hyderbad
- Graduate : Any
- Experience : Any
- Salary : 30,000
Job Description
PRINCIPAL RESPONSIBLITIES
- Manage and lead projects, team, develop and coordinate realistic project estimates, plans, working and communicating effectively with Management, QA, Operations
- Understand Audits operations, internal tools and processes and leverage those to push automation and increase work efficiency
- Using data and scientific management techniques to provide solutions to cater to various business needs
- Process Analysis to Improve Throughput, Quality and Operations and Forecasting
- Study the As Is processes and come up with To Be efficient processes. Mapping and Implementation
- Predicting resource and volume forecast for different processes
- Metrics and Scorecards preparation for various evaluations, comparisons
- Preparing Scorecards for competing entities ( vendors, admin , processes). Preparing Dashboard and Metrics for Program Managers
- User Response Analysis , Performance and Quality Measurement, New Metrics Definition
- Project Management including Planning, coordination, Effort estimation, Reporting and Execution
- Coordinating entire project by integrating with different teams
- Driving the project and identifying parameters for next steps/enhancements
- Leveraging multiple teams/products for data enhancement
- Leading and assisting in special Pilot Projects related to Business and coming up with actionable recommendations
- Preparing Executive Level Presentations
- Participation and Analytical Suggestions in increasing user base/participation for Map products
Roles & Responsibilities:
- Should be from Quality Background
- Candidate is a graduate
- Creation of Dashboard, Experience in advance excel, 7 OC tool
- Strong analytical, communication and Presenatation skills .
- Hands-on Experience on Google suite will be an added advantage
- Strong on MIS/Reporting
- Drive and Lead the support team (BA’s) on analysis and perform pilot work/audit
- Raise / Drive the feature request that will improve or affecting the process
- Review the policy documentation document and suggest improvements
- Suggest improvements to present workflow and processes
- Identify and propose initiatives to increase efficiency
- Manage large projects, develop and coordinate realistic project estimates, plans, working and communicating effectively with Client Program Managers across various locations
- Understand New Age Media Client’s products, internal tools and processes and leverage those to push automation and increase work efficiency
- Work Closely with Program Managers to understand various workflow requirements and plan to transit these workflows to Wipro
- Using data and scientific management techniques to provide solutions to cater to various business needs
- Project Management including Planning, coordination, Effort estimation, Reporting and Execution
- Coordinating entire project by integrating with different teams
- Driving the project and identifying parameters for next steps/enhancements
- Preparing Executive Level Presentations
- Participation and Analytical Suggestions
- Strategies various product & workflow changes along with delivery for smooth Transition
- Write detailed PRD for new proposals and get new workflows to improve the existing data
- Raise / Drive the feature request that will improve or affecting the process
- Review the policy documentation document and suggest improvements
Qualifications:
Graduate