Are you a fresher looking to kickstart your IT career with one of the world’s leading technology companies? Wipro is now hiring Service Desk Analyst 1 positions for immediate joiners in Coimbatore, Hyderabad, and Bangalore.
This is an excellent opportunity for graduates and postgraduates to gain hands-on experience in IT support, troubleshooting, and customer service within a global work environment.
Job Details
- Role: Service Desk Analyst 1
- Company: Wipro Limited
- Location: Coimbatore (Peelamedu), Hyderabad (Gopanpally), Bengaluru (Kodathi)
- Experience: Freshers (0 years)
- Salary: ₹2.5 – ₹3.5 LPA
- Shifts: 24×7 Rotational (Work From Office)
- Transport: One-way transport provided
- Openings: 20+
- Notice Period: Immediate Joiners Only
Eligibility Criteria
- Education: Any Graduate or Post Graduate
- Experience: Freshers only (0 years)
- Skills Required:
- Strong troubleshooting and problem-solving skills
- Good communication skills
- Basic understanding of IT systems and networks
Job Responsibilities
- Assist end users with application problems, system administration issues, or network concerns.
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported via phone, email, chat, or in-person.
- Escalate urgent tickets requiring higher-level attention.
- Log all support requests and document activities accurately in the incident management tool.
- Ensure quick and effective resolution to deliver excellent end-user experience.
Why Join Wipro as a Fresher?
- Work with a globally recognized IT services leader.
- Gain professional experience in a dynamic, fast-paced environment.
- Learn IT service desk best practices and technical support skills.
- Career growth opportunities within Wipro’s diverse service lines.
How to Apply
If you meet the eligibility criteria and are ready to start immediately, apply now for the Service Desk Analyst 1 role at Wipro.
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