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Firm: Wipro
Position: Customer Care Executive
Qualification: Minimal twelfth Move
Expertise: 0-2 years (Freshers & Skilled)
Wage: ₹2,70,000 – ₹3,50,000 per yr
Location: Bangalore, Chennai, Gurgaon, Hyderabad, Kochi, Mumbai, Navi Mumbai, Noida, Pune
Job Sort: Full-time, In-Workplace
About Wipro
Wipro Restricted is a worldwide chief in data know-how companies, consulting, and enterprise course of outsourcing. With a presence in over 60 nations, Wipro is recognized for delivering progressive options that assist companies navigate digital transformation. The corporate is dedicated to creating an AI-driven, tech-enabled ecosystem that enhances buyer experiences and drives enterprise success.
Wipro’s work tradition is constructed on integrity, excellence, and steady studying, making it a wonderful place for professionals trying to develop their careers within the customer support {industry}. Staff at Wipro get publicity to a dynamic work atmosphere, industry-leading coaching, and progress alternatives throughout a number of domains.
Position Overview
Wipro is hiring Customer Care Executives to strengthen its buyer assist workforce. This position is superb for people who excel in communication, problem-solving, and buyer interplay. As a Customer Care Executive, you may be accountable for dealing with buyer queries, resolving complaints, and offering glorious service to make sure buyer satisfaction.
This place provides a improbable alternative for freshers and skilled professionals to realize beneficial expertise in customer support, gross sales, and enterprise communication. It additionally gives a platform to construct a long-term profession with one of the vital trusted corporations in India.
Key Obligations
- Deal with buyer inquiries and supply correct resolutions.
- Deal with buyer complaints and provide applicable options.
- Obtain gross sales targets and efficiency targets established by the corporate.
- Guarantee excessive ranges of buyer satisfaction by delivering high quality service.
- Work collaboratively with workforce members to enhance buyer interactions.
- Preserve compliance with firm insurance policies and commonplace working procedures.
- Maintain data of buyer interactions and comply with up the place needed.
- Keep up to date with firm merchandise, companies, and {industry} tendencies to help clients successfully.
Eligibility Standards
To use for this position, candidates should meet the next necessities:
- Academic Qualification: Minimal twelfth Move.
- Age Restrict: 18 to 30 years.
- Language Proficiency: Sturdy verbal and written communication expertise in English and at the least one regional language (Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada).
- Expertise Required:
- Glorious communication and interpersonal expertise.
- Means to empathize with clients and supply fast resolutions.
- Downside-solving expertise with a customer-first strategy.
- Means to work in a fast-paced atmosphere and deal with a number of queries effectively.
- Fundamental information of Excel and laptop operations (most popular).
- Prior expertise in customer support or gross sales (advantageous however not obligatory).
Wage & Advantages
- Aggressive wage package deal starting from ₹2,70,000 to ₹3,50,000 per yr.
- Efficiency-based incentives for reaching gross sales and buyer satisfaction targets.
- Complete coaching packages to reinforce customer support and communication expertise.
- Profession progress alternatives inside Wipro’s increasing customer support and gross sales divisions.
- Work expertise in a globally acknowledged firm with a powerful {industry} fame.
Why Be a part of Wipro?
Wipro provides a wonderful profession path for people trying to set up themselves in customer support. Right here’s why this position is a fantastic alternative:
- Reputed Model: Work with one in all India’s main IT companies corporations.
- Profession Progress: Alternatives to transition into management roles or different domains inside Wipro.
- Coaching & Growth: Entry to world-class coaching packages to reinforce expertise.
- Work Tradition: A supportive, employee-friendly atmosphere that promotes studying and collaboration.
- Job Safety: Stability and long-term profession prospects in a globally acknowledged group.
Staff at Wipro profit from a tradition that values innovation, teamwork, and steady enchancment. The corporate invests in skilled improvement and gives a transparent profession development path for high-performing workers.
Necessary Be aware
- This job posting is for informational functions solely. Candidates ought to consult with Wipro’s official careers web page for the most recent updates and software particulars.
- No software payment is required.
- The appliance hyperlink could expire quickly, so candidates ought to apply as quickly as attainable.
