Wipro Recruitment 2024 Drive for Freshers – Overview
- Firm – Wipro
- Position – Government/ Senior Government/Course of Asscociate
- Qualification – Any Graduate
- Expertise – 0-3 YEARS
- Location – Pune/Kolkata
- Wage – 3 LPA – 4 LPA
ABOUT WIPRO COMPANY
Wipro Restricted is a world info expertise, consulting, and enterprise course of companies firm headquartered in Bangalore, India. Based in 1945, Wipro has grown to grow to be one of many largest IT corporations on the planet. The corporate affords a variety of companies, together with software program improvement, infrastructure administration, enterprise course of outsourcing, and consulting companies throughout numerous industries. Recognized for its dedication to innovation, Wipro is on the forefront of technological developments, offering options to purchasers worldwide. With a various workforce and a presence in a number of international locations, Wipro performs a key position in driving digital transformation and helping companies in navigating the complexities of the trendy enterprise panorama.
Wipro Recruitment 2024 Drive For Freshers – Roles & Tasks For Government/ Senior Government
- Fielding all incoming assist requests from purchasers through phone and/or emails in a courteous method
- Doc all pertinent finish person identification info, together with title, division, contact info and nature of drawback or subject
- Replace personal availability within the RAVE system to make sure productiveness of the method
- Document, observe, and doc all queries obtained, problem- fixing steps taken and whole profitable and unsuccessful resolutions
- Comply with commonplace processes and procedures to resolve all shopper queries
- Entry and preserve inside information bases, sources and continuously requested questions to assist in and supply efficient drawback decision to purchasers
- Resolve shopper queries as per the SLA’s outlined within the contract
- Determine and be taught applicable product particulars to facilitate higher shopper interplay and troubleshooting
- Keep and replace self-help paperwork for prospects to hurry up decision time
- Doc and analyze name logs to identify most occurring tendencies to forestall future issues
- Determine pink flags and escalate severe shopper points to Staff chief in instances of premature decision
- Guarantee all product info and disclosures are given to purchasers earlier than and after the decision/electronic mail requests
Wipro Recruitment 2024 Drive for Freshers – Expertise Required For Government/ Senior Government
- Choice-making and problem-solving abilities.
- Capacity to guide and encourage a group.
- Clear and efficient verbal and written communication.
- Sturdy organizational and time administration abilities.
- Capacity to speak with group members, superiors, and purchasers.
- Capacity to prioritize duties and handle a number of tasks.
- Vital considering and analytical abilities to judge processes and determine areas for enchancment.
HOW TO APPLY FOR WIPRO RECRUITMENT 2024 DRIVE FOR FRESHERS ?
To use for the Wipro Recruitment 2024 Drive for Freshers – candidates should observe the process outlined beneath:
- Click on on the “Apply right here” button supplied beneath. You’ll be redirected to firm official profession web page.
- Click on on “Apply On-line”.
- When you have not registered earlier than, create an account.
- After registration, login and fill within the utility type with all the mandatory particulars.
- Submit all related paperwork, if requested (e.g. resume, mark sheet, ID proof).
- Present correct info in your utility.
- Confirm that every one the small print entered are right.
- Submit the applying course of after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Government/ Senior Government – Pune
Affiliate Position -Kolkata