Wipro Off-Campus Drive 2024: Wipro Off Campus Drive for the put up of Production Agent. The scholars from numerous disciplines can apply for Wipro Recruitment 2024. The detailed eligibility, Necessities, Wage, and software course of are given under.
Learn how to Apply for Wipro Off Campus Drive 2024?
About Firm: Wipro Restricted is an Indian multinational company that gives info know-how, consulting and enterprise course of providers. Thierry Delaporte has served as CEO and managing director of Wipro since July 2020. It’s headquartered in Bangalore, Karnataka, India.
Wipro Off Campus Drive 2024:
Group Wipro
Job Title Production Agent
Wage 5 LPA (Anticipated)
Location Hyderabad
Job Sort
Full time
Job Description:
Fielding all incoming assist requests from shoppers by way of phone and/or emails in a courteous method Doc all pertinent finish person identification info, together with title, division, contact info and nature of drawback or subject Replace personal availability within the RAVE system to make sure productiveness of the method Report, observe, and doc all queries obtained, problem- fixing steps taken and whole profitable and unsuccessful resolutions Observe normal processes and procedures to resolve all shopper queries Resolve shopper queries as per the SLA’s outlined within the contract Entry and keep inner information bases, assets and regularly requested questions to assist in and supply efficient drawback decision to shoppers Determine and be taught acceptable product particulars to facilitate higher shopper interplay and troubleshooting Doc and analyze name logs to identify most occurring tendencies to stop future issues Preserve and replace self-help paperwork for purchasers to hurry up decision time Determine pink flags and escalate critical shopper points to Group chief in instances of premature decision Guarantee all product info and disclosures are given to shoppers earlier than and after the decision/e mail requests Avoids authorized challenges by complying with service agreements
Expertise:
Familiarity with Google/Apple Maps can be added benefit Affiliate will work on a number of short- and long-term map initiatives. Should be capable of adapt to new initiatives Robust analytical and problem-solving expertise
Qualification:
Graduates are eligible to use, however postgraduates aren’t
Learn how to Apply for Wipro Off Campus Drive 2024?
and Eligible candidates can apply for this drive on-line by utilizing the hyperlink under.