Looking to start your career in customer support with a reputed global company? Sutherland is hiring Customer Support Associates (Chat / E-mail, Non-Voice) in Chennai! If you have excellent communication skills and are ready to work in shifts, this is the perfect opportunity to grow your career in the BPO / BPM sector.
✅ Job Title
Customer Support Associate – Chat / E-mail (Non-Voice)
🏢 Company
Sutherland – Digital Engineering, AI, Automation & Analytics
⭐ 3.5/5 Reviews
📍 Location
Sriram Gateway IT Park, Opp Perungalathur railway station, Perungalathur, Chennai
📞 Contact: Gowri HR – 7845858783
📅 Walk-in Dates & Time
4th September – 13th September
⏰ 11:00 AM – 3:00 PM
🎯 Who Can Apply?
- Plus-2 / 3 years diploma / Any graduate
- Freshers or candidates with up to 1 year experience
- Excellent written communication and customer service skills
- Ready to work flexible shifts including night shifts
- Chennai-based candidates or willing to relocate immediately
💼 Job Responsibilities
✔ Manage customer inquiries via chat and e-mail channels
✔ Provide effective customer support and financial process assistance
✔ Analyze data and document interactions to ensure customer satisfaction
✔ Work closely with clients to meet operational goals
✔ Support BPO processes and contribute to customer success
📚 Qualifications
- Minimum Plus-2 / 3 years diploma / Any graduate
- Effective communication skills in English
- Ability to work in rotational shifts, including night shifts
- Willingness to work on-site in Chennai
💰 Benefits
✅ Transportation facility – two-way cab service (within 25 km radius based on location & shift timings)
✅ 5-day work week with rotational week offs
✅ Work with a global leader in digital engineering and business process outsourcing
✅ Immediate joining opportunities
✅ Safe and supportive work environment
🔑 Key Skills
✔ Excellent written communication in English
✔ Customer service and problem-solving skills
✔ Adaptability to shift schedules
✔ Attention to detail and data analysis
🌐 About Sutherland
Sutherland is a global leader in Digital Engineering, specializing in AI, Automation, Cloud Engineering, and Advanced Analytics. With over 200 patented innovations, the company partners with top brands to deliver transformational solutions and business process excellence. Learn more at www.sutherlandglobal.com.
📌 How to Apply
- Walk-in between 4th to 13th September, 11 AM – 3 PM
- Carry your updated resume and a valid ID proof
- Mention GOWRI HR at the top of your resume
- Contact: Gowri HR – 7845858783
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