Infosys BPM is Hiring! Customer Support – International Voice Process (1–4 Yrs Exp) | Apply Now

📍 Job Overview

📍 Location: Bengaluru, Karnataka
🏢 Company: Infosys BPM Ltd.
💼 Role: Customer Support Executive – International Voice Process
🕐 Experience: 1 – 4 Years
🧑‍💻 Employment Type: Full-Time (On-site)
🗓️ Working Days: 5 Days/Week (Rotational Shifts)

🚀 About Infosys BPM

Infosys BPM Ltd., a subsidiary of Infosys Limited, is one of the leading business process management companies in the world. With a strong global presence and innovative approach, Infosys BPM offers end-to-end solutions across various industries. If you’re passionate about delivering exceptional customer experiences, here’s your chance to join a world-class team.

💼 Job Role: Customer Support – International Voice Process

Infosys BPM is looking for dynamic, customer-focused professionals to join its International Voice Support team. If you enjoy solving customer queries, have excellent communication skills, and are ready to work in a global environment — this is the opportunity for you!

🛠️ Key Responsibilities

• Handle inbound and outbound calls for international clients.
• Resolve customer queries with professionalism and empathy.
• Ensure high levels of service quality and customer satisfaction.
• Accurately document customer interactions and escalate issues when necessary.
• Collaborate with internal teams to deliver seamless support.

🎓 Eligibility Criteria

• Experience: 1 – 4 years in an International Voice Process.
• Education: Any Graduate.
• Skills Required:
  • Excellent communication skills in English.
  • Strong interpersonal and problem-solving skills.
  • Ability to work in rotational shifts (24/7 including night shifts).
• Additional certifications in customer service or communication are a plus.

📌 Perks & Benefits

• Competitive salary package based on experience.
• 5-day work week with rotational offs.
• Growth opportunities and skill development programs.
• Supportive and inclusive work culture.
• Exposure to global clients and cutting-edge support systems.

🗣️ Why Join Infosys BPM?

• Work with a globally recognized leader in BPM solutions.
• Enhance your career with world-class training and development opportunities.
• Be part of a diverse and inclusive team that values innovation, collaboration, and excellence.

📝 How to Apply

Interested and eligible candidates can apply online or directly through Infosys BPM’s official career portal. Shortlisted candidates will be notified about further interview rounds.

👉 Don’t miss this chance to grow your career with Infosys BPM!

🔔 Apply today and become part of one of the most trusted names in IT and business process services. Join Infosys BPM to take your customer support career to the next level.

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