About the Company
Firstsource Solutions Limited is a leading business process management (BPM) company, providing customer experience, healthcare, banking, and telecom services across the globe. The company is now conducting a walk-in interview drive for Customer Support Associates (International Non-Voice Process) in Chennai.
This is an excellent opportunity for Arts and Science graduates (2020–2025 batch) looking to start their career in a reputed organization.
Job Details
🔹 Role: Customer Support Associate (CSA)
🔹 Industry: ITES / BPO
🔹 Process: International Non-Voice – Healthcare Division
🔹 Experience: 0 – 1 year (Freshers Only)
🔹 Location: Chennai (Navalur)
🔹 Salary: ₹1.25 LPA – ₹2.25 LPA
🔹 Employment Type: Full-Time, Permanent
Job Description
As a Customer Support Associate, you will be responsible for providing efficient and accurate support to international healthcare customers through non-voice (chat/email) channels.
Key Responsibilities:
- Handle customer queries and ensure quick resolution
- Maintain accuracy in communication and data entry
- Follow standard operating procedures (SOPs) and quality guidelines
- Collaborate with internal teams for issue escalation and resolution
- Deliver high-quality service to ensure customer satisfaction
Eligibility Criteria
✅ Any Arts and Science UG Graduate (Passed out years 2020 – 2025)
✅ No active arrears
✅ Strong communication and listening skills
✅ Good typing speed and accuracy
🚫 Not Eligible:
- B.E / B.Tech / M.B.A / Postgraduate candidates
- Candidates with prior experience in non-related fields
Shift Details
- Night Shift / Rotational Shift
- Candidates must be flexible to work in any timing
Perks & Benefits
- 💰 Competitive salary package
- 🚖 One-way cab drop facility (within 30 km limit)
- 🏥 Health insurance and employee benefits
- 📈 Career growth and internal promotions
- 👥 Supportive team and professional environment
Documents to Carry
- Updated Resume
- Aadhaar Card & PAN Card
- Educational Certificates (1st–6th Semester Mark Sheets & Provisional)
Note:
- Mention your recruiter’s name (Subitsha HR) at the top of your resume.
- Ensure you meet the eligibility criteria before attending the interview.
- Walk-in candidates are encouraged to refer their friends as well.
Why Join Firstsource?
Firstsource offers a professional environment focused on learning, growth, and performance excellence. As part of a global team, you’ll gain exposure to international processes and client interactions that will help you develop key corporate skills.
Quick Overview
| Details | Information |
|---|---|
| Company | Firstsource Solutions Limited |
| Role | Customer Support Associate (International Non-Voice) |
| Location | Navalur, Chennai |
| Experience | 0 – 1 Year |
| Qualification | Any Arts & Science UG (2020–2025) |
| Salary | ₹1.25 – ₹2.25 LPA |
| Interview Dates | 14th – 23rd October |
| Timing | 10:30 AM – 2:00 PM |
| Mode | Walk-in Interview |
Walk-In Interview Details
📅 Date: 14th – 23rd October
🕒 Time: 10:30 AM – 2:00 PM
🏢 Venue:
Firstsource Solution Limited
5th Floor, ETA Techno Park, Block 4,
33 OMR, Navalur, Chennai, Tamil Nadu – 603103
Landmark: Near Vivira Mall
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