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Amazon is inviting applications for the position Associate, Quality Services (Alexa AI) under Job ID: 3100571 | ADCI MAA 12 SEZ. This role is ideal for graduates who want to start a career in Software Testing, Quality Assurance, and AI-based product testing. Freshers with up to one year of experience are encouraged to apply.
This hiring is part of Amazon’s Quality Services (QS) organization, which supports manual testing for Devices, Retail, and AWS products.
About the Role: Associate, Quality Services – Alexa AI
The Quality Services (QS) team plays a crucial role in ensuring the accuracy, performance, and user experience of multiple Amazon products. An Associate in this team performs manual tests, follows documented instructions, and ensures high-quality results.
The role focuses on Kindle platform testing, Alexa AI interactions, and software build verification, making it an excellent entry point for anyone aspiring to become a tester or QA professional.
Key Responsibilities
As an Associate, Quality Services, your daily work will involve:
1. Test Case Execution
- Execute pre-defined test cases for software builds related to the Kindle platform and Alexa AI.
- Understand guidelines for new releases and builds.
2. Bug Reporting
- Identify, document, and report bugs with accuracy.
- Communicate failures and escalate issues as needed.
3. Regression Testing
- Perform repetitive and regression testing to validate builds.
- Maintain quality without missing deadlines.
4. Data Capture and Documentation
- Use software tools for daily data capture.
- Record results precisely and submit status reports.
5. Process Adherence
- Follow standard operating procedures (SOPs).
- Maintain consistency, productivity, and accuracy.
A Day in the Life
A typical day for an Associate in the QS organization includes:
- Reviewing daily test tasks.
- Executing manual test cases across different devices and software versions.
- Logging defects found during testing.
- Coordinating with internal teams for clarifications.
- Adhering to productivity targets.
- Submitting end-of-day reports.
This role demands attention to detail, patience, technical understanding, and the ability to follow well-defined processes.
About the Team
The Quality Services (QS) team forms a backbone for testing multiple Amazon products, including:
- Alexa AI features
- Kindle devices
- AWS applications
- Retail digital products
The team ensures that Amazon’s global users experience smooth, error-free performance across all platforms.
Basic Qualifications
To be eligible, candidates should have:
- Graduation (preferably in a quantitative or technical discipline)
- 0–1 year of experience in QA or testing (freshers welcome)
- Familiarity with computers and common software
- Experience using digital gadgets or smart devices
- Good communication and teamwork skills
- Strong attention to detail
- Ability to follow processes and meet daily targets
Knowledge of QA methodology and testing tools is an added advantage.
Preferred Qualifications
- Understanding of software testing concepts
- Basic exposure to QA workflows
- Ability to complete tasks accurately and quickly
- Analytical mindset with a focus on quality
Why This Role is a Great Opportunity
This role is suitable for anyone who wants to:
- Start a career in Software Testing / Quality Assurance
- Gain experience in device testing and AI-based product validation
- Work with Amazon’s global technology teams
- Build a foundation for future QA or Testing Engineer roles
It offers exposure to cutting-edge products, structured learning, and a high-performance environment.
How to Apply
Candidates can apply directly through Amazon’s official careers website by searching:
Ensure your resume highlights:
- Testing or device-handling experience
- Academic background
- Any project or internship related to QA or software
