Licious Work From Home Jobs 2025 – Customer Support Executive | 0–5 Years | 30 Openings

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Licious is hiring Customer Support Executives for a full-time Work From Home role. If you have strong communication skills, enjoy helping customers, and are looking for a stable job, this is a great opportunity. Freshers and candidates with up to 5 years of experience can apply.

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🔍 Job Overview

Role	Customer Support Executive
Company	Licious
Experience Required	0 – 5 Years
Work Mode	Work From Home (Remote)
Salary	Not Disclosed
Location	Remote (Hiring Office: Bengaluru)
Openings	30 Vacancies
Posted On	1 Day Ago
Applicants	100+

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💼 Job Description

As a Customer Support Executive, you will manage inbound and outbound calls, resolve customer queries, and ensure a smooth customer experience. The role requires professionalism, empathy, and tech-savviness.

🕒 Working Hours

• 10-hour shift, 5 days a week
• Shift timing: Anytime between 6 AM – 11 PM
• Weekdays off, Saturday & Sunday working
• Split shifts may be implemented as per business needs

📍 Job Type

• Full Time
• Permanent
• Work From Home

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📝 Key Responsibilities

• Handle inbound & outbound customer calls professionally
• Resolve queries quickly to ensure maximum customer satisfaction
• Follow communication scripts for different customer scenarios
• Upsell products when applicable
• Maintain accurate records of all customer interactions
• Build strong customer relationships and ensure repeat engagement
• Identify customer needs and provide clear solutions or alternatives
• Meet daily/weekly performance targets
• Escalate unresolved issues to designated teams
• Take ownership of customer problems until resolution
• Advocate for customers under the “Voice of the Customer” program

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🎯 Desired Candidate Profile

Education

• Any Graduate / HSC qualified

Key Competencies

• Strong communication skills (Fluent in Hindi + English)
• Customer-focused mindset
• Ability to multitask & manage time efficiently
• Calm under pressure
• Analytical and problem-solving skills
• Good interpersonal and listening abilities
• Tech-savvy (MS Office knowledge preferred)
• Pleasant and clear speaking voice

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💻 Mandatory Requirements (Work From Home Setup)

You must have:

Laptop Requirements

• Minimum 4 GB RAM
• i3 or higher processor
• 128 GB storage
• Windows 10, 64-bit
• Device not older than 2 years

Internet Requirements

• Stable broadband/mobile network
• Minimum speed 50 Mbps
• Mini UPS for router backup

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🏢 Industry & Role Details

• Industry: Food Processing (Meat & Poultry)
• Department: Customer Success, Service & Operations
• Role Category: Customer Support / Operations
• Employment Type: Full-Time, Permanent

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⭐ Why Join Licious?

• Work from home convenience
• Fast-growing Indian brand
• Opportunity to become a product expert (“Gastronaut”)
• Learn customer engagement & support skills
• Career growth in customer service

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👉 How to Apply?

Eligible candidates can apply directly through the official job portal or the hiring link provided by Licious.

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