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Firstsource is hiring for the role of Ecommerce Specialist to support an advanced AI-driven e-commerce project. This is a remote, full-time opportunity ideal for candidates with strong English writing, reasoning, and analytical skills. The hiring team is actively reviewing applications, and over 100 candidates have already applied.
If you enjoy working with language, logic, and structured thinking, this role offers a great opportunity to work on cutting-edge AI systems used in e-commerce platforms.
🏢 Company Overview – Firstsource
Firstsource is a leading global provider of business process management (BPM) services, supporting enterprises across industries with data-driven solutions, analytics, and digital transformation services.
📌 Job Details
- Job Role: Ecommerce Specialist
- Company: Firstsource
- Location: India (Remote / Work From Home)
- Work Mode: Remote
- Job Type: Full Time
- Experience Level: Entry to Mid-level
- Application Mode: Easy Apply
- Posted: 23 hours ago
- Status: Actively reviewing applicants
🧠 Project Overview
This project focuses on building high-quality datasets to train AI systems that understand and process real-world e-commerce interactions.
You will work on text-based annotation tasks involving:
- Customer conversations
- Product comparisons
- Intent classification
- Content validation across categories like electronics, apparel, and home goods
The end goal is to help AI models reason more accurately and respond better to customer queries.
📝 Role Summary – Ecommerce Specialist
This is primarily a writing and reasoning role. You will refine AI-generated content, verify metadata accuracy, and create logical reasoning chains based on customer-agent interactions.
The role is ideal for candidates who:
- Enjoy working with language and structure
- Think critically about meaning and intent
- Take pride in producing clear, natural, and logically sound content
🔧 Key Responsibilities
- Validate accuracy, tone, and reasoning of AI-generated text
- Edit and refine content for clarity, coherence, and natural flow
- Create structured 3–7 step reasoning chains for ground-truth decisions
- Verify metadata, categories, and language alignment (en_US standards)
- Apply linguistic logic to complex customer scenarios
- Follow detailed project guidelines
- Meet weekly productivity and quality benchmarks
🎓 Qualifications & Skills Required
Education
- Bachelor’s degree (any discipline)
Language & Writing Skills
- Fluency in English
- Excellent written communication and editing skills
Technical & Reasoning Skills
- Experience with prompt writing or evaluating AI outputs
- Strong analytical and logical reasoning ability
- Ability to explain decisions through structured steps
Domain Knowledge
- Familiarity with e-commerce terminology and customer interactions
Other Requirements
- Strong attention to detail
- Ability to meet deadlines in a remote setup
- Comfortable using browser-based tools and annotation platforms
🌟 Why Apply for This Role?
- 100% Remote work
- Work on real-world AI & e-commerce projects
- Improve skills in AI content evaluation and reasoning
- Ideal for candidates with strong English and analytical skills
- Opportunity to work with a reputed global company
🔗 How to Apply
Apply through the official hiring platform where the job is listed.
Early applications are recommended as the hiring team is actively reviewing profiles.
⚠️ Disclaimer
This job post is shared for informational purposes only. We are not directly associated with Firstsource and do not charge any fees for job applications. Final selection and recruitment processes are handled entirely by the company. Always apply through official job portals and beware of scams.
