Pickyourtrail Hiring Customer Service Specialist in Chennai | Freshers Eligible

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Pickyourtrail, one of India’s most loved leisure travel brands, is hiring for the role of Customer Service Specialist / Customer Experience Associate in Chennai, Tamil Nadu. This is a full-time, on-site opportunity, and freshers & 2026 pass-outs are welcome to apply.

If you are passionate about travel, customer service, and problem-solving, this role offers an exciting chance to grow in a fast-expanding travel tech startup.


About Pickyourtrail

Pickyourtrail is a leading DIY vacation planning platform that has helped 100,000+ travelers across 14 countries create personalized travel experiences. With an impressive NPS score of 60+, the company is redefining how millennials plan and enjoy holidays.

With strong post-pandemic growth and global expansion across India, Dubai, and the USA, Pickyourtrail continues to scale rapidly in the leisure travel industry.


Job Details

  • Job Role: Customer Service Specialist / Customer Experience Associate
  • Company: Pickyourtrail
  • Location: Chennai, Tamil Nadu
  • Work Mode: On-site
  • Employment Type: Full-Time
  • Application Mode: Easy Apply

Role Overview

As a Customer Experience Associate / Management Trainee, you will act as the primary point of contact for travelers during their trips. Your goal will be to ensure a smooth, stress-free, and memorable travel experience for customers.


Key Responsibilities

  • Provide real-time customer support during trips
  • Resolve travel-related issues quickly and efficiently
  • Share destination tips, recommendations, and insights
  • Handle emergency situations with confidence
  • Coordinate with internal teams to manage logistics

Eligibility Criteria

  • Freshers & 2026 pass-outs can apply
  • Strong communication skills
  • Good problem-solving ability
  • Ability to work under pressure
  • Willingness to work in rotational shifts (including night shifts)

Salary & Benefits

  • Fixed CTC + additional allowances
  • Medical insurance coverage up to ₹3 Lakhs
  • Shift allowances
  • Free snacks at the workplace
  • Startup work culture
  • High-growth career opportunity with no cap on learning

Why Join Pickyourtrail?

  • Work in a rapidly growing travel tech startup
  • Exposure to international customers and destinations
  • Strong leadership and aligned teams
  • Opportunity to make a real impact in customer experience

🔔 Disclaimer

This job information is shared for educational and informational purposes only. Applicants are advised to verify details on the official company website or job portal before applying.

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